RBS

RBS, NatWest and Ulster Bank hit by mobile and online banking outage

Royal Bank of Scotland says it has resolved the issues that left NatWest, RBS and Ulster Bank customers locked out of their mobile and online accounts after banking services went down this morning.

Read more »

Moneywise Customer Service Awards 2018: Britain’s worst financial services firms revealed

Royal Bank of Scotland (RBS) has been voted the least trusted financial services company in the UK, followed by Vanquis and the Co-operative Bank.

Read more »

RBS chief executive questioned over branch closures

RBS customers face uncertainty in Scotland over branch closures, as the bank’s chief executive Ross McEwan appears for questioning before the Scottish Affairs Committee.

Read more »

RBS and other banks increase provision for PPI claims

Royal Bank of Scotland (RBS) is the latest bank to set aside further cash to fund compensation for victims of the PPI scandal.

Read more »

NatWest and RBS overhaul overdraft charges

NatWest and Royal Bank of Scotland (RBS) have become the latest banks to alter their overdraft charging structure.

Read more »

RBS to refund £400m to small business customers

Royal Bank of Scotland (RBS) has agreed to refund fees totalling £400 million to small business customers that were squeezed by the bank’s credit re-structuring division in the wake of the financial crisis.

Read more »

Thousands due refund after RBS student account error

Tens of thousands of people will receive refunds, plus interest, for charges incorrectly applied to student current accounts held with RBS and NatWest between 2002 and 2016.

Read more »

RBS customers to be reunited with 'lost' cash

Thousands of RBS customers are to be reunited with ‘lost’ cash after the bank wrongly told some users their accounts were closed. But you need to actively go in branch to get what you’re owed.

Read more »

RBS and NatWest customers face overdraft rate hike

Thousands of RBS and NatWest customers face paying more in overdraft fees after being automatically switched to current accounts with higher charges.

Read more »

RBS and Natwest customers to access accounts via fingerprint

Customers of Royal Bank of Scotland and Natwest will now be able to access their online accounts with a touch of their fingertip.

Read more »