phone

Stop charging customers for phones they already own, Citizens Advice tells mobile contract providers

Mobile phone users are being ripped off by up to £38 per month because providers continue to charge them for a phone they already own once their contract ends, says Citizens Advice.

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Ban on nuisance calls comes into force

New measures have been introduced to protect households from the misery of nuisance calls.

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Scam watch: beware cold calls from 'pension regulator' fraudsters

Workers may be targeted by scammers who are falsely claiming to be from The Pensions Regulator (TPR).

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Moneywise users avoid pricey 118 numbers

Moneywise.co.uk users prove to be savvy when it comes to calling directory enquiry services, with the overwhelming majority saying they avoid these pricey calls.

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Cap proposed to prevent 118 bill shock

A price cap on 118 calls has been proposed by Ofcom to prevent users of these directory enquiry numbers from being hit by bill shock.

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£480 million frittered away on UK landlines every year

Households are wasting large amounts of money every year on landline phones that go unused.

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Bosses of firms making nuisance calls targeted in new crackdown

Consumers plagued by nuisance calls will be given further protection under new measures announced by the Department for Digital, Culture, Media & Sport (DCMS).

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BT cuts 118 call costs – but it can still be beaten

BT has cut the cost of calls to its 118 500 directory enquiries service but the price can still be beaten.

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Beware the hidden cost of 118 calls

Consumers can be charged exorbitant rates when they use directory enquiry services, such as 118 or 070 numbers. Older callers – who may not use the internet – are particularly at risk.

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Post Office broadband and phone customers to be hit with inflation-busting price hikes

Post Office broadband and home phone customers will be hit with inflation-busting price rises from 1 May.

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