mobile phones

Mobile users set to switch with just a text

Tuesday, 19 December 2017 | News

Mobile users will be able to switch provider using a free text, under new rules announced by the telecoms regulator.

Scam watch: Beware fake supermarket vouchers sent via WhatsApp

Tuesday, 07 November 2017 | News

Users of messaging app WhatsApp have been warned to beware scam messages claiming to offer supermarket vouchers.

Loyal mobile users overcharged up to £550 a year

Friday, 20 October 2017 | News

Mobile users who stay loyal to their provider after their fixed contract ends and the cost of their handset has been paid for could be overpaying by up to £552 a year.

Home Finances Awards 2017: Most recommended and best value mobile phone providers

Thursday, 19 October 2017 | Article

Looking to get a better deal on your mobile phone? Find out which household names came top in this year's awards.

Mobile users out of pocket as quarter don’t switch when contract ends

Thursday, 31 August 2017 | News

Mobile phone users are being urged to upgrade their handsets or change their deals at the end of their contract or risk wasting money on fully-paid for phones.

New app helps block nuisance mobile calls

Wednesday, 09 August 2017 | News

A new app to help people screen nuisance calls to their mobile phone and make it easier for mobile users to log complaints about potential scams has been launched by the Telephone Preference Service (TPS).

TalkTalk to hike broadband, phone and mobile prices this summer

Monday, 03 July 2017 | News

TalkTalk is hiking prices on some of its call rates as well as several of its legacy broadband and mobile packages later this month, the provider has announced.

Three hit with £1.9m fine for emergency call failure

Monday, 19 June 2017 | News

Mobile phone provider Three has been fined £1,890,000 by regulator Ofcom for breaching rules regarding emergency calls.

‘Text to switch’ plans announced for mobile phone users

Friday, 19 May 2017 | News

Mobile phone users will soon be able to switch providers more easily under new proposals published by Ofcom.

O2 to launch free mobile roaming in Europe – on same day as EU ban

Wednesday, 10 May 2017 | News

O2 has become the latest mobile provider to announce the imminent launch of free mobile roaming in Europe.