Financial Conduct Authority

TSB computer meltdown to be investigated by financial regulator

An investigation into the computer failure that left up to 1.9 million TSB customers without access to the bank’s online banking and mobile apps, has been launched by the Financial Conduct Authority (FCA).

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Bank overdraft fees higher than payday loans as regulator 'drags its heels'

Current account users are being ripped off by banks, according to Which?.

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Thousands of mortgage prisoners 'need help switching'

Around 30,000 residential mortgage borrowers need help switching to cheaper deals, according to new research from the financial regulator.  

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FCA warns over rising loan scams

Borrowers are being urged to be on alert after victims lost £3.5 million to loan scams in 2017. 

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Fund investors should be in the cheapest share class

The Financial Conduct Authority (FCA) has called on fund managers and financial advisers to move fund investors into the cheapest share class when it is in their “best interests”. 

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The RAC apologises over unclear insurance renewals

Motoring giant the RAC has admitted that its breakdown policy renewals should have provided clearer information, following an investigation by the regulator.

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Credit card debt rises at fastest annual rate in 12 years

The amount consumers owe on credit cards is growing at its fastest rate since 2006, according to new figures from UK Finance.

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Final salary transfer charges face regulatory shake-up

The Financial Conduct Authority (FCA) is considering banning ‘contingent charging’ for final salary pension transfers, as part of a wider move to tighten up rules and guidance on pension transfer advice. 

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Claim for mis-sold PPI - but do it yourself

According to the Financial Conduct Authority, a total of £376 million was paid back in March 2013 to customers who complained about the way they were sold payment protection insurance (PPI).

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