Cold Weather Payment may be due if icy snap continues

Wednesday, 04 January 2017 | News

Households may be able to claim a ‘Cold Weather Payment’, as the Met Office has issued a severe weather warning, with temperatures set to plummet between now and Friday (6 January).

Ovo pays £58,000 after missing appointments

Tuesday, 13 December 2016 | News

Energy firm Ovo is making a payment to charity after it missed appointments with customers or turned up late and failed to compensate them in accordance with the regulator’s rules.

Energy prices frozen for winter – but you could save hundreds more by switching

Thursday, 08 December 2016 | News

Three of the Big Six energy suppliers have mirrored the cold weather by freezing energy bills for some of their customers this winter.

Budget energy firm collapses, blaming energy price rises

Tuesday, 29 November 2016 | News

GB Energy Supply, a budget energy firm with 160,000 customers, has ceased trading, blaming recent rises in energy prices.

I saved £250/year switching energy provider

Thursday, 10 November 2016 | Blog | By Helen Knapman

Households are frequently told they could save up to £300 by switching energy tariff, but often it’s hard to be motivated even by figures as big as this.

Co-op Energy to pay compensation to 260,000 customers

Thursday, 27 October 2016 | News

About 260,000 customers of Co-operative Energy are due a collective £1.8 million in compensation following problems with the firm’s complaints handling and billing processes.

Home Finance Awards 2016

Friday, 28 October 2016 | Article

Thanks to the thousands of readers who took the time to rate the businesses and services that we all depend on to keep our households heated, fed and connected to essential utilities, we can now reveal the winners of the...

Green subsidies set to add £110 to household bills in 2020

Tuesday, 18 October 2016 | News

Households have today been warned by the National Audit Office (NAO) that energy bills will rise by more than planned in future due to the impact of green subsidies.

Renters missing out on energy savings worth hundreds

Monday, 10 October 2016 | News

UK renters are missing out on savings worth £359 per year on average, because they didn’t know they could switch suppliers.

Investigation launched into energy provider 'E'

Friday, 30 September 2016 | News

An investigation has been launched into gas and electricity provider ‘E’ amid concerns over its approach to recruiting new customers.