energy

Households in Northern Ireland to be hit with gas price hikes

Thursday, 09 March 2017 | News

Thousands of households in Northern Ireland are to be hit with energy price hikes, as the two gas providers supplying the region have announced forthcoming price changes.

Energy complaints fall to lowest level in three years

Thursday, 02 March 2017 | News

Energy complaints fell by 32% in 2016 compared to the previous year, taking complaints to their lowest level in three years.

Unlimited energy tariff launches: but how does it stack up?

Wednesday, 01 March 2017 | News

Households worried about racking up hefty energy bills can lock into a new deal that promises unlimited energy usage.

Energy switching hits six-year high: check if you can save £100s

Monday, 27 February 2017 | News

Energy switching has hit a six-year high with 7.7 million gas or electricity switches taking place in 2016 – 1.7 million (28%) more than the previous year.

Co-op Energy to up prices by 5% - but prepayment costs will fall

Friday, 02 June 2017 | News

Co-op Energy customers on its standard variable tariff will be hit with average price rises of 5% from 1 April – but prepayment customers will see their bills reduced.

Scottish Power to hike energy prices while British Gas extends price freeze

Friday, 10 February 2017 | News

Scottish Power customers will be hit with average prices hikes of 7.8% the supplier has today announced. In contrast, British Gas reveals an extension to its energy price freeze.

Millions of Npower users to be hit with 10% price hikes

Friday, 03 February 2017 | News

About 1.4 million Npower customers will be hit with average price hikes of 9.8% - or £109 per year – from 16 March.

Energy providers to trial schemes to help households get a better deal

Tuesday, 31 January 2017 | News

Energy suppliers will be forced by the regulator to take part in trials, which will start this summer, to find out the best ways of helping disengaged customers to get a better deal.

Energy complaints figures published to help small businesses get the best deal

Friday, 20 January 2017 | News

Citizens Advice has launched its first ever complaints league table for small business customers to check how energy suppliers compare.

Loyal energy customers overpay by £3.6 billion per year

Thursday, 05 January 2017 | News

Households that stay loyal to their gas and electricity provider are paying a combined £3.6 billion more for their energy than they need to.