energy

I saved £250/year switching energy provider

Thursday, 10 November 2016 | Blog | By Helen Knapman

Households are frequently told they could save up to £300 by switching energy tariff, but often it’s hard to be motivated even by figures as big as this.

Co-op Energy to pay compensation to 260,000 customers

Thursday, 27 October 2016 | News

About 260,000 customers of Co-operative Energy are due a collective £1.8 million in compensation following problems with the firm’s complaints handling and billing processes.

Home Finance Awards 2016

Friday, 28 October 2016 | Article

Thanks to the thousands of readers who took the time to rate the businesses and services that we all depend on to keep our households heated, fed and connected to essential utilities, we can now reveal the winners of the...

Green subsidies set to add £110 to household bills in 2020

Tuesday, 18 October 2016 | News

Households have today been warned by the National Audit Office (NAO) that energy bills will rise by more than planned in future due to the impact of green subsidies.

Renters missing out on energy savings worth hundreds

Monday, 10 October 2016 | News

UK renters are missing out on savings worth £359 per year on average, because they didn’t know they could switch suppliers.

Investigation launched into energy provider 'E'

Friday, 30 September 2016 | News

An investigation has been launched into gas and electricity provider ‘E’ amid concerns over its approach to recruiting new customers.

Improvement ‘demanded’ from energy providers

Tuesday, 27 September 2016 | News

Energy suppliers have been called on to improve their customer service in an open letter written by the regulator.

E.on pays 1.2m to customers for missed appointments

Thursday, 22 September 2016 | News

About 24,000 E.on customers have been paid a collective £1.2 million after the Big Six energy provider failed to pay compensation for appointments it missed between 2011 and December 2015.

Seven in ten households could save hundreds by switching energy tariff

Wednesday, 07 September 2016 | News

Nearly seven in ten households (66%) are on expensive standard variable energy tariffs and could save by switching, according to the latest figures from the energy regulator.

Co-op to hike energy prices by up to 6% from October

Friday, 02 September 2016 | News

Customers of Co-op Energy will be hit with gas and electricity price hikes from 1 October, the provider has revealed.