energy

Households to receive automatic compensation for energy-switching problems

By the end of this year, households will be paid automatic compensation if an energy switch goes wrong.

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Bulb and Ovo Energy to up prices by 5.1%

Challenger energy suppliers Bulb and Ovo Energy are the latest to announce price hikes with both firms upping bills by 5.1%.

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SSE to pay £1m after misleading pre-paid energy users

Big Six energy supplier SSE is to cough up £1 million after issuing “inaccurate and misleading” annual statements to pre-payment meter customers.

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Investigation launched into Utility Warehouse’s treatment of households in debt

Energy regulator Ofgem has launched an investigation into the way energy supplier Utility Warehouse manages its customers who are in debt.

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SSE and M&S Energy to up prices 6.7% and axe paperless billing discounts

SSE has become the latest of the Big Six energy providers to announce forthcoming price hikes. These will also affect M&S Energy customers whom SSE supplies.

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£400 energy bill hikes coming - are you affected?

Households are set to be hit with big energy price rises as 95 fixed deals come to an end in the next few weeks.

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Water bills: don’t splash the cash

If you pay for your water supply, then you may want to consider having a meter installed. It could boost your household finances

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Npower to hike energy bills by 5.3%

Npower has become the latest energy provider to announce price hikes, which will affect around one million customers.

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Bulb warns of second price hike in four months

Around 400,000 households supplied by Bulb may see their energy prices rise for the second time this year.

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Are you owed a £121 refund from your energy provider?

Nearly 11 million households (40%) could be due a collective £1.3 billion from their energy suppliers for gas and electricity paid for but not used this winter, according to new analysis.

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