energy

Are you owed a refund?

Here are five refunds you could be owed – and how to claim them

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Tighter licensing rules for energy firms as Extra Energy goes bust

Energy regulator Ofgem is set to tighten licensing rules for new energy suppliers that join the market following the collapse of several firms this year.

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Over 11 million households could save up to £120 on their energy bills from January as a new price cap come into force

Millions of households could see their energy bills fall from next year after the UK energy regulator confirmed today that the new price cap will come into force on 1 January.

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Best gas, electricity and water firms

Looking to change electricity, gas or water suppliers? Find out which household names came top in this year's awards

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Energy giants SSE and Npower cleared to merge by competition regulator

Consumer choice amongst the biggest energy firms set to reduce as Competition and Markets Authority (CMA) gives green light to company merger.

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Is it time for our cash to go green?

Perhaps it’s time we all took a long hard look at where our money is going.

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Dismal customer service adds to woes over British Gas complaint

Some of your queries are relatively easy to sort out. They usually involve a problem or mistake and once I point it out to a company, it usually tries to respond positively.

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Challenger energy provider Ovo hikes prices by up to 12.4% adding £135 on to customers’ bills

Challenger energy provider Ovo has hiked the price of its variable tariffs by well above the rate of inflation.

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Three hikes in 2018 - Bulb raises prices for 600,000 households

Bulb Energy is hiking prices for the third time this year, with customers being hit with an inflation-busting 11.1% increase in November.

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Ofgem energy price cap will cut priciest ‘Big Six’ tariffs by £120

More than 11 million households could see their energy bills fall by £75 on average a year, after the energy regulator Ofgem unveils details of its price cap.

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