broadband

Broadband and phone firms compelled to tell customers about the best deals under new rules

Broadband, phone and TV companies will have to tell customers when their contract is coming to an end and show them the best deals available, under new rules.

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Regulator names and shames worst broadband and mobile providers and TalkTalk customers are the least satisfied

TalkTalk has been named the broadband provider with least satisfied customers, new figures from Ofcom reveal.

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Broadband and landline customers to be refunded £8 PER DAY for service failures from today

Households that suffer outages of broadband and landlines will get money back from their providers thanks to new rules from the regulator.

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Sky customers face inflation-busting 5.1% price rises from April - find out if you're affected

Sky customers are facing price hikes after the company decided to raise the costs of its TV and broadband packages from April.

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Half of UK households not taking advantage of faster broadband speeds, as Ofcom announces measures to speed up Britain's internet

More than nine in 10 households can now get superfast broadband, but less than half have taken advantage of it.

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UK’s worst streets for broadband speeds named and shamed

Greenmeadows Park, in Bamfurlong, Gloucestershire has the slowest broadband in all of the UK, with average download speeds of just 0.14Mbps, according to new figures from uSwitch.com.

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Deal of the week: Save up to £440 on broadband, sport and mobile with BT’s Black Friday deals

BT has unveiled its early Black Friday deals with savings of over £440 on broadband, sport and mobile.

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EE and Virgin Media fined £13.3 million for overcharging customers - are you owed a refund?

The communications regulator has fined EE and Virgin Media £13.3 million for overcharging phone and broadband customers who wanted to leave their contracts early.

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A cheeky charge from Plusnet

Moneywise helps a reader who was charged more than normal when ending a contract

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Calls for mid-contract broadband price hikes to be banned as nine in ten consumers think they’re unfair

Broadband providers need to bring an end to the "unfair" practice of raising prices mid-contract, TalkTalk says.

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