broadband

Sky customers face inflation-busting 5.1% price rises from April - find out if you're affected

Sky customers are facing price hikes after the company decided to raise the costs of its TV and broadband packages from April.

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Half of UK households not taking advantage of faster broadband speeds, as Ofcom announces measures to speed up Britain's internet

More than nine in 10 households can now get superfast broadband, but less than half have taken advantage of it.

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UK’s worst streets for broadband speeds named and shamed

Greenmeadows Park, in Bamfurlong, Gloucestershire has the slowest broadband in all of the UK, with average download speeds of just 0.14Mbps, according to new figures from uSwitch.com.

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Deal of the week: Save up to £440 on broadband, sport and mobile with BT’s Black Friday deals

BT has unveiled its early Black Friday deals with savings of over £440 on broadband, sport and mobile.

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EE and Virgin Media fined £13.3 million for overcharging customers - are you owed a refund?

The communications regulator has fined EE and Virgin Media £13.3 million for overcharging phone and broadband customers who wanted to leave their contracts early.

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A cheeky charge from Plusnet

Moneywise helps a reader who was charged more than normal when ending a contract

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Calls for mid-contract broadband price hikes to be banned as nine in ten consumers think they’re unfair

Broadband providers need to bring an end to the "unfair" practice of raising prices mid-contract, TalkTalk says.

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Broadband customers could save £150 if they are warned their contract is ending - but they risk hefty fines

Households could save more than £150 every year from ‘end of contract warnings’ but uSwitch says regulator’s proposals could risk extra fees.

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Millions of Virgin Media customers face inflation-busting 4.5% price hike

Five million Virgin Media customers are facing price hikes as the telecoms giant is raising the prices of its broadband, phone and TV services.

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Broadband, TV and mobile users to be alerted when contract ends

Customers with landline, broadband, TV and mobile contracts will be notified when they approach the end of their minimum contract period, under new proposals.

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