banks

10 years since Lehman Brothers collapsed, can we trust banks again?

Wednesday, 12 September 2018 | Article

It has now been 10 years since the collapse of banking giant Lehman Brothers rocked the world, wiping almost $10 trillion off global equity markets.

TSB chief executive quits following string of IT meltdowns

Tuesday, 04 September 2018 | News

Paul Pester, chief executive of TSB Bank, has stepped down after seven years following a series of IT failures that left thousands of customers without access to their accounts.

Aviva complaint: check statements to ensure you don’t pay out needlessly

Tuesday, 04 September 2018 | Article

Moneywise helps a reader making needless payments.

Don’t blame consumers for fraud and scams, banks warned

Wednesday, 22 August 2018 | News

Consumers should only be held responsible for financial loss from scams if they’re guilty of “gross negligence”, according to the Financial Ombudsman Service (FOS).

Don’t put up with poor customer service

Tuesday, 21 August 2018 | Blog | By Jeff Prestridge

It is rare for me to write the words ‘customer service par excellence’ and ‘financial services’ in the same sentence. They are not natural bedfellows.

Can Sharia savings accounts provide you an extra return on your cash?

Thursday, 16 August 2018 | Article

Sharia banks often offer better rates of returns on cash savings than their non-Sharia-compliant counterparts.

Power of attorney blocked by major banks

Monday, 23 July 2018 | News

Banks are making life difficult for people acting as attorneys and are often inconsistent in the advice they give, according to research by Which?.

Atom Bank launches three- and six-month savers - and one is a market leading account

Monday, 09 July 2018 | News

Atom Bank has launched two new savings accounts with three- and six-month fixed rates for savers. But how do they compare to other options in the savings market?

Number of 'risky' mortgages up by 15%

Monday, 09 July 2018 | News

The number of high-risk mortgages in the UK jumped by 15% last year, with 101,380 approved by banks, according to analysis of mortgage data.