banks

Banking meltdown? How not to go into the red

Tuesday, 06 November 2018 | Article

IT banking failures are increasingly common, leaving millions of customers locked out of their accounts. In some cases, customers are then falling prey to scammers. Here’s how to protect yourself

My bank won’t lend me more money because I’m too old

Tuesday, 06 November 2018 | Article

It’s a decade since reader EF’s husband died. He used to sort out all the finances, so she asked her children to help since his death.

New name check rules will alert bank customers if they transfer money to fraudsters

Thursday, 18 October 2018 | News

From next year banks will have to alert customers if they transfer money to a new account and the name does not match as part of a new scheme from the UK payments operator.

Savings update: banks yet to breach Goldman Sachs offer

Wednesday, 17 October 2018 | News

Banks continue to raise rates after the launch last month of the Marcus savings account from Goldman Sachs<...>

Banks slash cash rewards and switching offers for customers

Wednesday, 03 October 2018 | News

Customers looking for a good current account deal will struggle as banks have significantly cut cash rewards and switching offers over the past six months.

Bank transfer fraud victims could be reimbursed under new rules

Friday, 28 September 2018 | News

People who are tricked into transferring money to fraudsters in 'authorised push payment' scams could be reimbursed by their bank for their losses under proposed new rules published today.

10 years since Lehman Brothers collapsed, can we trust banks again?

Wednesday, 12 September 2018 | Article

It has now been 10 years since the collapse of banking giant Lehman Brothers rocked the world, wiping almost $10 trillion off global equity markets.

TSB chief executive quits following string of IT meltdowns

Tuesday, 04 September 2018 | News

Paul Pester, chief executive of TSB Bank, has stepped down after seven years following a series of IT failures that left thousands of customers without access to their accounts.

Aviva complaint: check statements to ensure you don’t pay out needlessly

Tuesday, 04 September 2018 | Article

Moneywise helps a reader making needless payments.

Don’t blame consumers for fraud and scams, banks warned

Wednesday, 22 August 2018 | News

Consumers should only be held responsible for financial loss from scams if they’re guilty of “gross negligence”, according to the Financial Ombudsman Service (FOS).