Scams & rip-offs

How to complain: The Moneywise 10-step guide

Tuesday, 28 October 2014 | Article

In an ideal world, we would buy a product and experience no problems whatsoever, whether that's a washing machine or an investment fund. The reality, sadly, is often somewhat different.

Protect your computer from fraudsters

Tuesday, 23 August 2011 | Article

So many of us rely on the internet – yet many people are still frightened of online fraud from phishing emails and online scams.

Don't be fooled by the online fakes

Tuesday, 23 August 2011 | Article

Hannah James, a 23-year-old teaching assistant from London, is passionate about shoes, but less keen on spelling.

Five-minute guide to consumer rights

Wednesday, 08 May 2013 | Article

The economic downturn is fueling our desire to get a good deal or bargain, but it’s also prompting more people to complain if they don’t think the goods they have bought are up to scratch.

Will writing scams to avoid

Monday, 12 July 2010 | Article

Personally, I’m not planning to die... ever. I have far too much to do, and it appears I’m not alone.

How to beat online fraud

Tuesday, 23 August 2011 | Article

Using the internet to shop, find information and manage their finances is second nature for many people.

Beware ‘we will buy your debt’ scam

Tuesday, 23 August 2011 | Article

“Mum suddenly cheered up. She had been out of sorts for a few weeks, and then the mists cleared – she told me she’d found an amazing company that could sort out a little problem she had fallen into.”

Avoid this investment scam

Tuesday, 23 August 2011 | Article

With the stockmarket going up and down like a 
yo-yo, what could be more helpful than a computer program that takes all the hard work out of picking winners?

Customer Service Awards 2009 - the winners

Tuesday, 03 May 2011 | Article

Nationwide has been named as the financial brand consumers trust the most, in Moneywise’s Customer Service Awards 2009.  The Awards are the result of a six-month long research investigation to find out what Britons really...

Fraud: how to get your money back

Monday, 09 May 2011 | News

Figures from CIFAS, the UK's Fraud Prevention Service, reveal a 20% increase in identity fraud during the first three months of 2010, when compared to the same time...