Scams & rip-offs

Funny money: Britain’s top 'daylight robberies' revealed

Wednesday, 05 September 2018 | News

The cost of a wine at a fancy bar, high-street estate agent commission, restaurant service charges and veterinary bills are among some of the UK’s biggest rip-offs, according to a new study.

Aviva complaint: check statements to ensure you don’t pay out needlessly

Tuesday, 04 September 2018 | Article

Moneywise helps a reader making needless payments.

One-year countdown to PPI claims deadline begins

Wednesday, 29 August 2018 | News

Consumers are being urged to check if they are owed money, with just one year to go until the deadline for Payment Protection Insurance (PPI) compensation claims can be made.

'My bracelet broke under guarantee, but Astley Clarke wouldn’t replace it'

Tuesday, 28 August 2018 | Article

Moneywise helps a reader trying to get a guarantee honoured.

Don’t blame consumers for fraud and scams, banks warned

Wednesday, 22 August 2018 | News

Consumers should only be held responsible for financial loss from scams if they’re guilty of “gross negligence”, according to the Financial Ombudsman Service (FOS).

NatWest refuses to help fraud victim

Tuesday, 21 August 2018 | Article

Moneywise helps a victim of banking fraud.

Scam watch: ID fraud levels down but scammers trying new tricks

Thursday, 16 August 2018 | News

Levels of identity fraud have fallen for the first time since 2014, according to the latest data from fraud prevention service, Cifas.

Scam watch: card fraud soars to more than £2bn

Thursday, 09 August 2018 | News

More than £2 billion has been stolen from UK credit and debit cards in the past 12 months, an increase of 38% on the previous period.

John Lewis fails to deliver decent customer service, or the right sofa

Friday, 27 July 2018 | Article

Moneywise helps a reader struggling to get a sofa.

Scam watch: beware cold calls from 'pension regulator' fraudsters

Wednesday, 18 July 2018 | News

Workers may be targeted by scammers who are falsely claiming to be from The Pensions Regulator (TPR).