Scams & rip-offs

When phishing gets personal

Thursday, 29 November 2018 | Blog | By Rachel Lacey

There I was scrolling through my email, past the never-ending promotions from every online retailer I have ever shopped with, when one more personal message stopped me in my tracks.

I don't know why PayPal has closed my account

Friday, 23 November 2018 | Article

Moneywise helps a reader whose PayPal account was shut without explanation

Fake tax refund scam targeting university students reaching unprecedented numbers, warns HMRC

Monday, 19 November 2018 | News

University students are being targeted by scammers sending them fake tax refund letters in an effort to steal money and personal details, HM Revenue and Customs warns.

A cheeky charge from Plusnet

Friday, 09 November 2018 | Article

Moneywise helps a reader who was charged more than normal when ending a contract

Beware the new scam where fraudsters call to say there is an arrest warrant in your name - from a genuine HMRC number

Friday, 09 November 2018 | News

Fraudsters are phoning victims to say an arrest warrant has been made in their name because of unpaid taxes or outstanding debts.

Beware fake poppy merchandise: Fraudsters are selling counterfeit goods ahead of Remembrance Day

Tuesday, 06 November 2018 | News

Consumers are being urged to be aware of fake poppy merchandise being pedalled by fraudsters ahead of Remembrance Day.

My bank won’t lend me more money because I’m too old

Tuesday, 06 November 2018 | Article

It’s a decade since reader EF’s husband died. He used to sort out all the finances, so she asked her children to help since his death.

Why has my insurance gone up? The accident wasn’t my fault

Friday, 26 October 2018 | Article

Moneywise helps a reader with increased insurance premiums

House of Fraser: giftcard buyers beware

Friday, 19 October 2018 | Article

I’ve warned in this column about the menace of retailers’ giftcards. Many readers have happily handed them out as presents, only for their friends and relatives to fall foul of ridiculous deadline rules.

New name check rules will alert bank customers if they transfer money to fraudsters

Thursday, 18 October 2018 | News

From next year banks will have to alert customers if they transfer money to a new account and the name does not match as part of a new scheme from the UK payments operator.