Scams

How to fight fraudsters: the psychology of scams

Find out how to recognise – and overcome – the psychological tactics that scammers use, playing on insecurity and anxiety so they can get their hands on your money

New name check rules will alert bank customers if they transfer money to fraudsters

Thursday, 18 October 2018 | News

From next year banks will have to alert customers if they transfer money to a new account and the name does not match as part of a new scheme from the UK payments operator.

Scam watch: Number of young people acting as money mules rises by 26% in one year

Thursday, 11 October 2018 | News

The number of young people acting as money mules has risen by over a quarter in the last 12 months, new figures reveal.

Bank transfer fraud victims could be reimbursed under new rules

Friday, 28 September 2018 | News

People who are tricked into transferring money to fraudsters in 'authorised push payment' scams could be reimbursed by their bank for their losses under proposed new rules published today.

Bank customers lost over £500 million to fraudsters in just six months - here's how you can stay safe

Tuesday, 25 September 2018 | News

Fraudsters stole over £500 million from UK bank customers during the first half of 2018, new figures show.

Equifax fined £500,000 for failing to protect customers in data breach - how to protect your data online

Thursday, 20 September 2018 | News

Credit ratings agency Equifax has been fined £500,000 by the Information Commissioner’s Office (ICO) after failing to protect the data of 15 million Britons during a cyber attack in 2017.

British Airways “deeply sorry” for website hack - 380,000 card details stolen

Friday, 07 September 2018 | News

British Airways (BA) is investigating the theft of customer data from its website and its mobile app following a data breach.

One-year countdown to PPI claims deadline begins

Wednesday, 29 August 2018 | News

Consumers are being urged to check if they are owed money, with just one year to go until the deadline for Payment Protection Insurance (PPI) compensation claims can be made.

Don’t blame consumers for fraud and scams, banks warned

Wednesday, 22 August 2018 | News

Consumers should only be held responsible for financial loss from scams if they’re guilty of “gross negligence”, according to the Financial Ombudsman Service (FOS).

Scam watch: ID fraud levels down but scammers trying new tricks

Thursday, 16 August 2018 | News

Levels of identity fraud have fallen for the first time since 2014, according to the latest data from fraud prevention service, Cifas.

Scam watch: card fraud soars to more than £2bn

Thursday, 09 August 2018 | News

More than £2 billion has been stolen from UK credit and debit cards in the past 12 months, an increase of 38% on the previous period.