How to fight fraudsters: the psychology of scams

Find out how to recognise – and overcome – the psychological tactics that scammers use, playing on insecurity and anxiety so they can get their hands on your money

Scam watch: TV Licence phishing scam leaves victims £200,000 out of pocket

Wednesday, 09 January 2019 | News

Fraudsters are sending out fake TV Licensing emails to steal personal and financial information in order to trick people into parting with their cash.

Identity of Countdown's Rachel Riley is stolen by HSBC - but all is not as it seems

Monday, 26 November 2018 | News

Social media users were shocked to learn at the weekend that Countdown’s Rachel Riley gets all the answers fed to her through an earpiece after the presenter posted a tell-all confessional video.

When phishing gets personal

Thursday, 29 November 2018 | Blog | By Rachel Lacey

There I was scrolling through my email, past the never-ending promotions from every online retailer I have ever shopped with, when one more personal message stopped me in my tracks.

Fake tax refund scam targeting university students reaching unprecedented numbers, warns HMRC

Monday, 19 November 2018 | News

University students are being targeted by scammers sending them fake tax refund letters in an effort to steal money and personal details, HM Revenue and Customs warns.

Beware the new scam where fraudsters call to say there is an arrest warrant in your name - from a genuine HMRC number

Friday, 09 November 2018 | News

Fraudsters are phoning victims to say an arrest warrant has been made in their name because of unpaid taxes or outstanding debts.

Beware fake poppy merchandise: Fraudsters are selling counterfeit goods ahead of Remembrance Day

Tuesday, 06 November 2018 | News

Consumers are being urged to be aware of fake poppy merchandise being pedalled by fraudsters ahead of Remembrance Day.

PPI claims up by two-thirds thanks to Schwarzenegger campaign as people ditch claims firms

Friday, 26 October 2018 | News

A majority of consumers are now making Payment Protection Insurance (PPI) compensation claims directly to lenders rather than to claims management companies, according to the financial watchdog, the Financial Conduct...

New name check rules will alert bank customers if they transfer money to fraudsters

Thursday, 18 October 2018 | News

From next year banks will have to alert customers if they transfer money to a new account and the name does not match as part of a new scheme from the UK payments operator.

Scam watch: Number of young people acting as money mules rises by 26% in one year

Thursday, 11 October 2018 | News

The number of young people acting as money mules has risen by over a quarter in the last 12 months, new figures reveal.

Bank transfer fraud victims could be reimbursed under new rules

Friday, 28 September 2018 | News

People who are tricked into transferring money to fraudsters in 'authorised push payment' scams could be reimbursed by their bank for their losses under proposed new rules published today.