Fight for your rights

Ultralase's laser eye surgery guarantee proves worthless

Moneywise helps a reader who had eye surgery with a company that has gone 'out of business'.

Hermes won’t pay up over lost TV

Friday, 18 May 2018 | Article

Moneywise helps a reader with misleading T&Cs

Left in the lurch after BSM driving lessons

Thursday, 10 May 2018 | Article

Taking driving lessons can be a stressful time.

My banking app has locked me out

Friday, 23 March 2018 | Article

Moneywise helps a reader who has been blocked from his Revolut account.

Scam victims can’t always expect bank help

Thursday, 08 March 2018 | Article

How easy is it to be tricked by crooks who steal money from your bank account?

Fight for your rights: Stranded by easyJet

Monday, 15 January 2018 | Article

Simon Read helps a reader whose son was stranded by easyJet.

Fight for your rights: Can you force firms to honour a goodwill gesture?

Thursday, 11 January 2018 | Article

When a company gets things wrong, it should make sure that its customers are put back into a position they would have been in if no mistake had been made.

Fight for your rights: I switched energy supplier then got a shock £800 bill

Tuesday, 06 June 2017 | Article

This article was written by Moneywise's Fight for your Rights columnist Simon Read in response to a reader’s query.

Fight for your rights: Very blames the courier for my missing laptop

Tuesday, 06 June 2017 | Article

This article was written by Moneywise's Fight for your Rights columnist Simon Read in response to a reader’s query.

Fight for your rights: We feel ripped off by House of Fraser over unused gift card

Tuesday, 06 June 2017 | Article

This article was written by Moneywise's Fight for your Rights columnist Simon Read in response to a reader’s query.

Fight for your rights: I lost my warm home discount with OVO

Tuesday, 06 June 2017 | Article

This article was written by Moneywise's Fight for your Rights columnist Simon Read in response to a reader’s query.