Fight for your rights

Ultralase's laser eye surgery guarantee proves worthless

Moneywise helps a reader who had eye surgery with a company that has gone 'out of business'.

How do you rate your providers?

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John Lewis fails to deliver decent customer service, or the right sofa

Friday, 27 July 2018 | Article

Moneywise helps a reader struggling to get a sofa.

Tui won’t pay out over 'disappointing' cruise

Tuesday, 17 July 2018 | Article

Holidays should be great. You save up for them, look forward to them for ages and see them as a chance to relax and forget all your normal daily stresses.

How can my insurer withdraw cover just because I've been burgled?

Friday, 13 July 2018 | Article

My wife and I have been burgled twice in 18 months, once with a claim of £4,000 and a second time when the crooks were more successful, resulting in a stolen car and a £41,000 claim on our contents insurance.

Can my phone company make me pay this old debt?

Friday, 29 June 2018 | Article

Moneywise helps a reader with an old mobile phone debt.

An investment opportunity or a load of bull?

Wednesday, 13 June 2018 | Article

Plenty of people claim to have made money out of cryptocurrencies and I reckon plenty more may in the future.

Solar King’s worthless guarantee

Tuesday, 29 May 2018 | Article

A Moneywise reader gives good advice on warranties and guarantees

Hermes won’t pay up over lost TV

Friday, 18 May 2018 | Article

Moneywise helps a reader with misleading T&Cs

Left in the lurch after BSM driving lessons

Thursday, 10 May 2018 | Article

Taking driving lessons can be a stressful time.

My banking app has locked me out

Friday, 23 March 2018 | Article

Moneywise helps a reader who has been blocked from his Revolut account.

Scam victims can’t always expect bank help

Thursday, 08 March 2018 | Article

How easy is it to be tricked by crooks who steal money from your bank account?