Scams & rip-offs

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Regulator launches crackdown on payment fraudsters

Tuesday, 07 November 2017 | News

Plans to crackdown on fraudsters who trick consumers into sending them money have been announced by the payments industry watchdog. 

Scam watch: Beware fake supermarket vouchers sent via WhatsApp

Tuesday, 07 November 2017 | News

Users of messaging app WhatsApp have been warned to beware scam messages claiming to offer supermarket vouchers.

Investors urged to report suspected scams

Thursday, 26 October 2017 | News

Investors - particularly those aged over 50 - are being urged by the financial regulator to report suspected fraudulent investment schemes.

Investigation into Equifax data breach launched by financial regulator

Tuesday, 24 October 2017 | News

Equifax customers may be pleased to hear the Financial Conduct Authority (FCA) has finally decided to step in and investigate the recent security breach at the credit rating agency.

BrightHouse customers to be refunded £14.8 million

Tuesday, 24 October 2017 | News

A quarter of a million BrightHouse customers will receive refunds after the Financial Conduct Authority ruled the firm had failed to treat them fairly.

The top 10 most complained about financial products revealed

Tuesday, 24 October 2017 | News

Consumers have stepped up their efforts to complain about mis-sold PPI (payment protection insurance), which overwhelmingly remains the most complained about financial product.

Scam watch: Consumers putting themselves at risk by giving away personal info

Tuesday, 17 October 2017 | News

Too many Brits are putting themselves at risk of fraud by giving out sensitive personal information.

Fight for your rights: Feeling blue over Stacees’ prom dress

Monday, 16 October 2017 | Article

Moneywise columnist Simon Read helps a reader who was sent the wrong dress by a clothing firm.

Scam watch: Three-quarters of Brits have been targeted by phishing fraudsters

Thursday, 05 October 2017 | News

Almost three-quarters (74%) of British adults have been targeted by phishing scams in the last year, with fraudsters using increasingly sophisticated tactics to con their victims.

Scam watch: Banks better at busting fraud, but consumers must not drop their guard

Monday, 02 October 2017 | News

Fraudsters are finding it harder to rip off banks and their customers according to the latest data from UK Finance, a new trade association representing the banking industry.