Scams & rip-offs

Our dream new home has been ruined

Moneywise helps a reader whose dream home was ruined by Persimmon.

How can my insurer withdraw cover just because I've been burgled?

Friday, 13 July 2018 | Article

My wife and I have been burgled twice in 18 months, once with a claim of £4,000 and a second time when the crooks were more successful, resulting in a stolen car and a £41,000 claim on our contents insurance.

FCA consults over fairer treatment of ‘regular premium’ PPI complaints

Wednesday, 04 July 2018 | News

The Financial Conduct Authority (FCA) has published a consultation paper proposing new guidance on how certain payment protection insurance (PPI) complaints should be handled.

Can my phone company make me pay this old debt?

Friday, 29 June 2018 | Article

Moneywise helps a reader with an old mobile phone debt.

Victims of bank fraud to be given new rights

Tuesday, 26 June 2018 | News

Victims of so-called ‘authorised push payment fraud’ (APP) are set to be given new rights by financial watchdog the Financial Conduct Authority (FCA).

An investment opportunity or a load of bull?

Wednesday, 13 June 2018 | Article

Plenty of people claim to have made money out of cryptocurrencies and I reckon plenty more may in the future.

Visa technical issue resolved

Monday, 04 June 2018 | News

Problems with Visa card payment services, which affected Visa debit and credit cards, have been resolved following a hardware failure on Friday, which left consumers across Europe unable to make payments.

Read our 10 most popular stories from May 2018

Monday, 02 July 2018 | News

Make sure you're up to date with all the latest news, tips and guides by reading the 10 most popular stories on in May 2018.

Unscrupulous funeral plan providers face crackdown

Friday, 01 June 2018 | News

The government has launched a review of the funeral planning market and announced measures to regulate the industry more tightly.

Rent-to-own cap and overdraft shake-up proposed in bid to protect consumers

Thursday, 31 May 2018 | News

Consumers could be given new protections against rampant high-cost credit under proposals announced by the financial services watchdog, the Financial Conduct Authority (FCA).

Solar King’s worthless guarantee

Tuesday, 29 May 2018 | Article

A Moneywise reader gives good advice on warranties and guarantees