Scams & rip-offs

Protect yourself from cold calls and texts

It has become a problem that has blighted the lives of nearly all of us: rushing to pick up a phone call, only to be greeted with a telemarketer or an automated message trying to sell us something - often of a spurious...

Virgin Media customers urged to change passwords

Friday, 23 June 2017 | News

Virgin Media is urging 800,000 customers to update passwords on their internet routers after an investigation by Which? revealed security flaws.

True money stories from smart people: Complain to gain

Thursday, 15 June 2017 | Article

Where there’s muck there’s brass they say. But did you know that it’s also true that where there are complaints there’s cash?

Scam watch: the holiday scams to be on your guard for this summer

Wednesday, 14 June 2017 | News

Holidaymakers are being warned to stay vigilant when they travel abroad this summer, with a number of scams being targeted at travellers.

Payday loan complaints rise by whopping 227%

Tuesday, 13 June 2017 | News

Complaints about payday loans tripled in the 2016/17 financial year compared to the previous year, the Financial Ombudsman Service’s annual report reveals.

Just 10% of Brits understand foreign transfer fees

Tuesday, 13 June 2017 | News

Consumers remain confused about the costs of sending money abroad, something which could be leaving them out of pocket.

Fight for your rights: I switched energy supplier then got a shock £800 bill

Friday, 26 May 2017 | Article

This article was written by Moneywise's Fight for your Rights columnist Simon Read in response to a reader’s query.

Fight for your rights: Very blames the courier for my missing laptop

Thursday, 27 April 2017 | Article

This article was written by Moneywise's Fight for your Rights columnist Simon Read in response to a reader’s query.

Fight for your rights: We feel ripped off by House of Fraser over unused gift card

Thursday, 20 April 2017 | Article

This article was written by Moneywise's Fight for your Rights columnist Simon Read in response to a reader’s query.

Fight for your rights: I lost my warm home discount with OVO

Tuesday, 21 March 2017 | Article

This article was written by Moneywise's Fight for your Rights columnist Simon Read in response to a reader’s query.

Fight for your Rights: B&Q has been slow to fix my poorly designed bathroom

Thursday, 16 March 2017 | Article

This article was written by Moneywise's Fight for your Rights columnist Simon Read in response to a reader’s query.If you're having trouble with a company and wish to enlist Moneywise's help, email