Scams & rip-offs

How to fight fraudsters: the psychology of scams

Find out how to recognise – and overcome – the psychological tactics that scammers use, playing on insecurity and anxiety so they can get their hands on your money

Fresh hope for payment scam victims - how bank customers can get their money back

Friday, 17 May 2019 | Article

A new code that comes into effect on 28 May aims to ensure that victims of complex bank scams are reimbursed. Moneywise investigates how customers can get their money back

Payday loan disputes soar as complaints about financial services hit a five-year high

Wednesday, 15 May 2019 | News

Complaints about the financial services industry have hit a five-year high, with grievances about payday lenders surging, according to the Financial Ombudsman Service.

I’m still waiting for my money from Carpetright

Friday, 10 May 2019 | Article

Moneywise helps a reader who was promised a refund

UK holidaymakers lost over £7 million to fraudsters last year - here's how you can avoid being a victim

Tuesday, 07 May 2019 | News

Unsuspecting holidaymakers lost millions of pounds to travel fraudsters last year in travel-related scams, a new report reveals.

HMRC raises £5m from targeting tax-evading 'puppy farms'

Tuesday, 07 May 2019 | News

An HMRC task force has raised £5 million in tax, by targeting dog breeders selling puppies on the black market.

TSB says all customers who are a victim of fraud will get a refund

Monday, 15 April 2019 | News

TSB says it will refund customers who are victims of any type of fraud as part of its new fraud guarantee.

Fraud victims failed by police, because they don’t 'bang, bleed or shout' claims damning report

Tuesday, 02 April 2019 | News

Victims of fraud are being let down by the police, according to a damning new report from Her Majesty’s Inspectorate of Constabulary and Fire and Rescue Services (HMICFRS).

WOW Air goes bust: here are your rights if you're due to fly

Thursday, 28 March 2019 | News

Thousands of passengers with WOW Air have been left without flights as the low-cost carrier ceased operation.

Fraudsters trick victims out of £4,526 in bank transfer scams last year as banks refund less than a quarter of lost money

Friday, 22 March 2019 | News

Fraudsters managed to trick victims into paying them £354 million in bank transfer scams last year, new figures from UK Finance show.

Payday lender slammed for using Brexit food shortage fears to sell loans

Wednesday, 20 March 2019 | News

Payday lender Peachy has been admonished by the Advertising Standards Authority (ASA) for using "emotional pressure" relating to Brexit to encourage people to take out a loan.