Scams & rip-offs

How to fight fraudsters: the psychology of scams

Find out how to recognise – and overcome – the psychological tactics that scammers use, playing on insecurity and anxiety so they can get their hands on your money

A cheeky charge from Plusnet

Friday, 09 November 2018 | Article

Moneywise helps a reader who was charged more than normal when ending a contract

Beware the new scam where fraudsters call to say there is an arrest warrant in your name - from a genuine HMRC number

Friday, 09 November 2018 | News

Fraudsters are phoning victims to say an arrest warrant has been made in their name because of unpaid taxes or outstanding debts.

Beware fake poppy merchandise: Fraudsters are selling counterfeit goods ahead of Remembrance Day

Tuesday, 06 November 2018 | News

Consumers are being urged to be aware of fake poppy merchandise being pedalled by fraudsters ahead of Remembrance Day.

My bank won’t lend me more money because I’m too old

Tuesday, 06 November 2018 | Article

It’s a decade since reader EF’s husband died. He used to sort out all the finances, so she asked her children to help since his death.

Why has my insurance gone up? The accident wasn’t my fault

Friday, 26 October 2018 | Article

Moneywise helps a reader with increased insurance premiums

House of Fraser: giftcard buyers beware

Friday, 19 October 2018 | Article

I’ve warned in this column about the menace of retailers’ giftcards. Many readers have happily handed them out as presents, only for their friends and relatives to fall foul of ridiculous deadline rules.

New name check rules will alert bank customers if they transfer money to fraudsters

Thursday, 18 October 2018 | News

From next year banks will have to alert customers if they transfer money to a new account and the name does not match as part of a new scheme from the UK payments operator.

Expiring EE SIM cards a data rip-off

Friday, 12 October 2018 | Article

Moneywise helps a reader who feels ripped off.

Scam watch: Number of young people acting as money mules rises by 26% in one year

Thursday, 11 October 2018 | News

The number of young people acting as money mules has risen by over a quarter in the last 12 months, new figures reveal.

Tesco Bank fined £16.4 million for failing to protect customers in cyber attack

Monday, 01 October 2018 | News

Customers caught up in Tesco Bank’s security breach in 2016 have had some justice served as the provider is fined by the Financial Conduct Authority (FCA).