Privacy policy

General information

Moneywise takes the issue of privacy very seriously and we are committed to protecting and respecting your privacy. It is our policy to take all necessary steps to ensure that Personal Information held by us is processed fairly and lawfully. We will take all necessary steps to implement this policy. All our employees and data processors who have access to Personal Information are obliged to respect the confidentiality of your Personal Information.

This policy sets out how we will treat your personal information. If you have any concerns regarding this policy you should contact us.

Collection of information

 

When you are on our website

When you log onto our website, we will automatically log certain information about how you are using the website. This may include the URL that you came from, your IP address and the pages that you visited. To find out more read our cooky policy.

Competitions, information enquiries and offers

If you enter a competition, we may use your personal information to manage any competition entries you submit, validate such competition entries, and send you any prizes you may win.

If you sign up to receive magazine offers, we will use your personal information to send you the offer.

If you request information from an advertiser via our enquiry service the details needed to supply you with the information you request will be provided to the advertiser.

 

Newsletters

We offer e-mail newsletters which can be registered for in isolation or alongside magazine offers. E-mail addresses submitted will be held in an independent database and used to send these regular newsletters. It is possible to unsubscribe from the newsletters at any time. Occasionally we will also send you featured products or services from our carefully selected partners, you can unsubscribe from our commercial emails at any time and receive only newsletters.

 

Surveys

Moneywise on occasion runs market research surveys, including but not limited to the annual Customer Service survey and the annual Home Finances survey. Data submitted is provided voluntarily and is held anonymously and cannot be linked back to an individual, it is used solely to produce general analysis of market trends on a grouped basis.

We collect address details and e-mail details at the end of the survey as a separate process to enable free copies of a magazine to be supplied or e-mail newsletters to be delivered.

 

Cookies

We use cookies to manage your experience and to measure the use of our website. By using the site you are giving consent to our use of cookies and 3rd party use of cookies. You can find more information on our Use of cookies page.

Where we store your information

Personal Information may be transferred to countries outside the European Economic Area in order to perform the Services. In using the Services you consent to such a transfer. In addition, if you put Personal Information on publicly available parts of the Site, this will be accessible to persons in countries outside the European Economic Area, which may not have data protection laws as comprehensive as those that exist in the European Economic Area.

 

Information sharing and disclosure

We may disclose Personal Information about Site visitors to other businesses within our Group for the purpose of informing you of other financial product and services.

On our site you are publicly identified by your user name. If you choose your full name as your username, you have voluntarily disclosed that information to the wider community. If you provide information in your public profile will be made public.

We regard our databases of customer information (which will include your Personal Information) as a valuable asset. Should we sell or transfer any of our business assets this may include the sale or transfer of such databases of information to third parties. In addition, such a transfer or sale may mean that your Personal Information is transferred to countries outside the European Economic Area. In using the Site you consent to such use of your Personal Information.

 

Security

Moneywise is committed to protecting your personal information. All information that you provide to us is stored on our secure servers. Whilst we endeavour to protect your personal information, Moneywise cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.

 

Children’s information

We do not knowingly collect personal information from children.

 

Access to information

If you have any queries concerning your personal information please contact us by writing to:

The Data Protection Officer
Moneywise Publishing Limited
Standon House
21 Mansell Street
London, E1 8AA

The Data Protection Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Data Protection Act.