Parcel delivery

I lost TWO sewing machines in the post - what are my rights?

Moneywise columnist Hannah Nemeth helps a reader get a refund for their lost parcel

Your rights when parcels go missing

Have you shopped online only to find your parcel dumped in the recycle bin, left out in the rain or thrown over a fence? if so, you're not alone – we find out what you can do when things go wrong

MyHermes says my bag has 'gone'

Moneywise helps a reader whose valuable package was lost by MyHermes.I sent a £300 Porsche Design handbag via…

Fight for your rights: MyHermes lost parcel payouts

Most of us shop online which means we’re receiving parcels and packages all the time. With around two billion parcels…

Watchdog launches probe into Amazon Prime delivery claims

A formal investigation into Amazon Prime’s one-day delivery claims has been launched by the Advertising Standards Authority …

Don't miss the last Christmas delivery dates

Today is the last day to get your Christmas cards posted if you want to send them second-class and have them arrive before…

Yodel voted worst delivery firm by Moneywise users

Shoppers have voted Yodel as the worst delivery firm, according to the latest Moneywise poll results.In the run up to…

Moneywise fights for your rights

It took weeks to get our Ikea bed We bought a Stuva child’s loft bed in Ikea in September, had to wait for 80…

Parcel Monkey answers its critics

In the run-up to Christmas, millions of us relied upon delivery companies and services to get parcels where they needed to be…

One in four online shoppers suffers delivery disaster

A quarter of online shoppers have experienced a problematic parcel delivery over the past 12 months, according to consumer…