Failure to claim benefits costing some pensioners more than £1,500 every year

13 January 2020

Retired households could boost their income by applying for key state benefits. 


Pensioner homeowners are missing out on thousands of pounds of extra income by failing to claim their full entitlement to state benefits, according to the latest Just Group annual state benefits survey.

Nearly half (46%) of retired homeowners are failing to claim any state benefits at all causing them to miss out on an average of £1,423 in 2019 up from £1,139 the previous year.

The three key state benefits that can be claimed by pensioners are guarantee pension credit, savings pension credit and a council tax reduction.

Guarantee pension credit, which tops up your weekly income, so it reaches a minimum sum set by the government, has the highest take up with 85% of eligible retirees claiming it. 

Those failing to claim guarantee pension credit miss out on an average of £1,690 a year.  

Only 42% of entitled pensioners claim a council tax reduction, losing an average of £801 a year. 

Savings pension credit – an extra payment from the government to reward you for savings towards your retirement – has the lowest take up with just 21% of eligible people claiming.

Failing to claim could cost an individual £453  per year.

Overall 42% of those eligible to claim are missing out on the key benefits, 14% are missing out on two and 1% are missing out on the full three.

Just Group found that some pensioners were missing out on as much as £13,600 a year worth of extra income by failing to claim their full state benefit entitlement.

Stephen Lowe, group communications director at Just Group says: “Our benefits survey reflects official figures which show vast amounts go unclaimed.

“For the two elements of Pension Credit, the government estimates about 1.3 million families are failing to claim up to £3.5 billion a year. 

"The low level of take-up for some of the key benefits raises serious questions about the support being given to help people navigate the complexities of the benefits system."


benefit payments

penalised from any benefits due to the fact have over £15,000 between us. you are punished for working all your life paying your taxes and bills and putting money aside for the future.holidays, household bills, cost of living and dying,why should we be penalized because we do not waste our money on fags, gambling , drink. or driving?


I am 47 years old and I need to have 10 more years of National Insurance to be able to claim a government pension. People need 35 years of National Insurance to get the maximum amount. In 2019 I decided to speak to a financial advisor. After looking at my finances he said I could afford to pay £200 a month into a personal pension. The government tops it up by £50 a month. It is wonderful to see my pension pot rising. I wish I had begun a personal pension earlier in my lifetime.

State Pension - Widow

I am bewildered as to my state pension being so low after being widowed. I receive £148.24 per week which is less than my husband's state pension when there was the two of us together - I don't understand the logic of it.
I did claim for single person Council Tax which I received, but shortly after, there was an increase which wiped out any gains.
I just feel my pension is very low.

Receive state pension myself

My husband died 7 years ago l receive a pension from his work
Is this the full amounts l can get

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