Half (50%) of Moneywise readers are concerned about their debit or credit cards not working, the results from our latest web poll show.
As a result nearly half (45%) carry back-up payment options.
Our survey, which asked ‘Do you worry whether your debit or credit card will work?’ has revealed that 5% of Moneywise readers would even avoid banks that have had IT issues in the future.
Almost a third (32%) of readers said that they have other cards with them to use as a back-up, while a further 13% keep cash in case their card becomes out of action.
Over four in 10 (47%), however, said that card outages didn’t worry them, and 2% said they didn’t use cards at all.
The survey came after a recent issue that HSBC credit card holders had, whereby customers were experiencing missing credit card information on their online and in-app banking. The problem was soon fixed, but not soon enough to avoid a series of complaints by customers on social media.
See the full results of the poll below: