Half of Moneywise readers worry about their credit or debit card not working

25 July 2018
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Half (50%) of Moneywise readers are concerned about their debit or credit cards not working, the results from our latest web poll show.

As a result nearly half (45%) carry back-up payment options.

Our survey, which asked ‘Do you worry whether your debit or credit card will work?’ has revealed that 5% of Moneywise readers would even avoid banks that have had IT issues in the future.

Almost a third (32%) of readers said that they have other cards with them to use as a back-up, while a further 13% keep cash in case their card becomes out of action.

Over four in 10 (47%), however, said that card outages didn’t worry them, and 2% said they didn’t use cards at all.

The survey came after a recent issue that HSBC credit card holders had, whereby customers were experiencing missing credit card information on their online and in-app banking. The problem was soon fixed, but not soon enough to avoid a series of complaints by customers on social media.

See the full results of the poll below:

Half of Moneywise readers worry about their credit or debit card not working

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