Deal of the week: 30% off TalkTalk broadband

18 May 2018
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Internet surfers can get up to 30% off the cost of a TalkTalk broadband package.

What’s the deal exactly?

Sign up to either TalkTalk’s Fast Broadband package or Faster Fibre Broadband before 31 May and you’ll get a significant discount on the monthly cost.

TalkTalk’s Fast Broadband package normally costs £27 but is now discounted to £18.95 (30% off) and the Faster Fibre Broadband deal is discounted from £33.50 to £25 (26% off).

The Fast Broadband package offers speeds up to 17 Megabytes per second (Mbps) and has a fixed price for 24 months. The Faster Fibre Broadband deal offers speeds up to 38Mbps, also fixed for two years.

Why should I care?

Compared to deals from TalkTalk’s competitors, this discount makes their broadband very cheap. An equivalent package to TalkTalk’s Fast Broadband deal from Virgin Media costs £383.25 more over the course of 24 months. The equivalent deal from BT would cost £263 more.

TalkTalk says it guarantees a fixed price for the whole duration of the contract, while Sky, Virgin Media, BT, Plusnet and EE all have raised prices recently and can’t guarantee they won’t do so again within a contract period. Plusnet was the most recent provider to announce it was raising prices.

What’s the catch?

If you take the Fast Broadband deal, you’ll have to pay a one-off equipment delivery charge of £9.95. However, the Faster Fibre deal comes with free set-up and a Super Router, which normally costs £60.

TalkTalk was recently rated the worst broadband provider by Ofcom, with just 72% of customers saying they were satisfied with their service. The top-rated provider was Plusnet with an approval rating of 86%.

TalkTalk also received the most complaints of any provider with 31 complaints per 100,000 broadband customers. Ofcom says that the majority of complaints related to faults and other service problems. Sky was the least complained about provider with just seven per 100,000 customers complaining.

On May 23, the Advertising Standards Authority is introducing new rules on the way that broadband providers advertise their line speeds. Currently, only 10% of a provider’s customers need to be obtaining a certain speed for the provider to be able to say it offers “up to” that amount. So these numbers should be taken with a pinch of salt and clarity on what speed you’re likely to obtain should improve soon.

What are my other options?

Always shop around for the best deal and consider package deals if you’re planning on using services such as TV, landline and mobile too. Most comparison websites compare broadband deals, as along with dedicated comparison sites such as Broadbandchoices.co.uk.

Where can I find out more?

Visit the TalkTalk website for more information on their broadband sale.

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