Pay with Siri: Barclays launches voice-only payments

23 August 2017
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Barclays says it has become the first high street bank to allow account holders to make a payment using Apple’s voice-activated assistant, Siri.

It means Barclays account holders can make bank transfers via their Apple mobile phone or tablet with phrases such as “Hey Siri, pay Sarah £15 with Barclays” - meaning users do not have to open the Barclays app to make a payment.

The catch is, you’ll need an Apple device with iOS 10 software or above and your device must have fingerprint technology, as Apple’s fingerprint scanner is used to authenticate payments.  

Customers must also have the Barclays mobile banking app installed on their Apple device and be transferring funds to an existing payee.

The bank says the move will make it easier for customers with dexterity impairments to make mobile payments.

Santander uses similar technology to allow users to make payments with just their voice – but this only works via the bank’s smartphone app and not via Siri. 

Raheel Ahmed, head of customer experience and channels at Barclays, says: “Barclays has a long history of introducing innovative new products and services to give our customers choice in how they bank.

“We recently celebrated the 50th anniversary of the world’s first ATM, which was introduced to provide customers with 24/7 access to their money for the first time ever. The introduction of Siri payments to mobile banking customers is another step forward, giving flexibility and greater choice for all our customers.”

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