Over a third (36%) of Moneywise.co.uk users avoid using contactless payment technology as they don’t trust it, our latest poll results reveal.
In contrast, of the 1,238 people who voted, just 1% said they use contactless technology as they believe their details are more secure.
Contactless payments, made using contactless credit and debit cards, nearly tripled in 2016 from 1.1 billion to 2.9 billion payments, according to Payments UK. They now represent 7% of all transactions made.
These figures don’t, however, include contactless payments made using the likes of Apple or Android Pay, which currently account for 499 million payments – although this is expected to rise.
But despite the growing use of contactless, the majority (52%) of Moneywise.co.uk users don’t use it. This is broken down into 36% who don’t use it because they don’t trust it, 15% who don’t use it because they’re happy making non-contactless payments, and 1% who haven’t gone contactless because they’re unsure how to use the technology.
Of the voters who do use contactless, 14% said they use it as it’s quicker than non-contactless payments, 1% said they use it as it means they don’t need to carry a wallet, and as mentioned above, 1% use contactless as they believe it to be safer.
A further 31% who voted use a mixture of contactless and non-contactless technology to make payments.
See the full poll results in the pie chart below.