TSB customers to access mobile banking using iris recognition

20 July 2017

TSB customers with a Samsung Galaxy S8 or Samsung Galaxy S8+ smartphone will soon be able to unlock their TSB mobile banking app using just their iris.  

From September 2017, customers will be able to use the Samsung Pass iris scanner, which is already built into the phone, to access their banking.

TSB says it’s the first bank in Europe to commit to providing this technology, which it claims is the most secure form of biometric authentication available today, with 266 unique characteristics compared with 40 for fingerprints.

Carlos Abarca, TSB’s chief information officer, says: “We want our mobile app customers to continue to have a fast, easy-to-use experience; iris recognition delivers that and, when combined with our other security measures, an unparalleled level of cyber security.”

The technology will be automatically added to TSB’s mobile banking app for free – customers don’t need to do anything to get it. However, it’s a choice whether you use the technology. You can continue to login via traditional means or using TSB’s existing fingerprint login, which is available on smartphones that have this functionality built in.

TSB says whether more customers can use iris recognition to login in future depends on mobile companies adding this functionality to handsets.

Other high street banks have also started using new technology to login. In February, Santander said it became the UK’s first bank to offer voice activated payments using the bank’s smartphone app, while HSBC and First Direct users can login to telephone banking using just their voice

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