Data breach may hit 245,000 Wonga customers

10 April 2017

Around 245,000 former and existing Wonga customers may have had their data stolen, the payday lender has warned.

It says “there may have been illegal and unauthorised access to the personal data of some of our customers”, adding that it’s “urgently working to establish further details and contacting those who we know have been impacted”.

The payday lender believes information may have been taken in a cyber attack – something that’s affected several high profile companies in recent years, including Yahoo, Tesco Bank and TalkTalk

Struggling with unaffordable payday loans? You may be due a refund 

Wonga says stolen information may include one or more of the following:

  • Name
  • E-mail address
  • Home address
  • Phone number
  • The last four digits of your card number (but not the whole number)
  • Your bank account number and sort code.


However, the controversial lender doesn’t believe account passwords have been compromised.

It says it’s notified the police, the Information Commissioners Office and the Financial Conduct Authority of the breach.

A spokesperson for Wonga says: “We sincerely apologise for the inconvenience caused."


I’m affected. What should I do?

Affected customers will be contacted by Wonga.

Its advice to these customers is to alert their bank or credit card provider to look out for any suspicious activity, and to be extra vigilant themselves – so check your financial statements and credit file for unusual activity, and beware of anyone who calls you asking for personal information out of the blue.

While Wonga believes its online accounts “should be secure”, it says concerned customers can change their account password.   

Worried customers can call Wonga on 0207 138 8330. It has also set up a help page on its website


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