Digitally-savvy users most likely to be victims of fraud

4 August 2016

New research from credit reference agency Experian, found that almost one in four (23%) ID fraud victims in 2015 came from the 8% of the UK population that uses mobile and social media the most.  This group also saw the biggest increase in ID theft, rising by 17% over the previous 12 months, suggesting a lack of protection against identity theft.

In contrast, the next biggest rise in ID theft came from older and retired households, predominantly living in rural communities, with limited interest in technology and slower broadband. This group of people makes up less than 2% of the UK population, but saw fraud rise by a worrying 15% year-on-year.

“Using the latest device doesn’t mean full protection”

Experian says more than £6,000 is lost per second daily due to fraud. Its fraud expert, Nick Mothershaw, says: “It is vital that those embracing technology also embrace protecting themselves online. Using the latest device doesn’t necessarily mean full protection and being complacent about the risk of ID theft makes for a tempting target for ID fraudsters.  

“At the other extreme, those using more traditional channels are not immune to fraud.  These people are being targeted through phone and email scams by fraudsters trying to steal their details. They tend to be less aware of the types of scams fraudsters undertake, who can be very manipulative and sound trustworthy on the phone. The sole rule is to never give out personal details, passwords or PINs to anyone, whether it is on the phone or by email.”


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