Virgin Media prices to rise by up to 8% for those with Sky Sports and Movies

Published by Helen Knapman on 25 April 2016.
Last updated on 26 April 2016

Nearly 1 million Virgin Media customers with Sky Sports and/or Sky Movies will be hit with price hikes of up to 8% from 1 June. 

The move will see 876,000 customers pay an additional £12 to £30 a year depending on their package.

Affected customers began to be notified of the move by letter last week.

Virgin Media says it’s upping prices as a direct result of Sky increasing wholesale costs, and adds that the new prices customers will pay match the wholesale increase it will have to pay Sky.  

We reported in March how Sky TV customers will be hit with price hikes from 1 June – it says the average price rise is “less than £3/month”.

When Moneywise asked BT if its customers who have Sky channels will also see prices rise, a spokesperson said: “We’ll reveal our Sky Sports prices at a later stage, but at the moment our prices are unaffected.”

Virgin Media upped the price of line rental, home phone, broadband and TV from 1 February this year.

Disappointed customers

The increase has been met with disappointment from some customers:

  • @DFC_Lee90 tweeted: “Virgin Media is there anyway you can tell Sky to shove the price increase. Its getting beyond a joke now how many price increases!” [sic]

 

  • @Anthony_Coates tweeted: “Wait.. another price increase? If this happens it will be twice in 6 months and I’ll be looking to leave” [sic]

 

  • @NeilSargent86: tweeted: “Since I got Virgin the price of Sky Sports has gone up by about £20 a month it’s outrageous, and for what? To pay the wages” [sic]

 

What are prices rising to?

Here’s what’s changing if you have Sky as part of your Virgin Media bundle, which is typically a 12 or 18 month contract including broadband, but not line rental:
 

Package Current monthly price New monthly price (i) Monthly increase
Big Kahuna Movies £74 £75 £1 = 1% rise (£12/year)
Big Kahuna Sports £83 £85.50 £2.50 = 3% rise (£30/year)
Big Kahuna Sports & Movies £90 £92.50 £2.50 = 3% rise (£30/year)
VIP £99 £99 £0

(i) Price change takes effect from 1 June, although new prices will appear on bills from 8 May as bills arrive in advance of payments. New customers will pay these prices from 29 April. 

Here's what's happening if you have Sky as a bolt-on, which is a 30-day rolling contract available to customers with the Big Easy, Big Bang or Big Fun packages:

Update: 26 April 2016: Moneywise has today updated this table, as Virgin Media originally gave us the incorrect bolt-on prices. 

Bolt-on Current monthly price New monthly price Monthly increase
Sky Sports SD £29.25 £31.75 £2.50 = 8% rise (£30/year)
Sky Movies SD £20 £21 £1 = 5% rise (£12/year)
Sky Sports & Movies £36.75 £39.25 £2.50 = 7% rise (£30/year)

(i) Price change takes effect from 1 June, although new prices will appear on bills from 8 May as bills arrive in advance of payments. New customers will pay these prices from 29 April.

Virgin Media adds that the price changes will not affect customers on promotional rates.

I’m affected. Can I cancel my contract?

If you have Sky Sports and/or Movies as part of your full bundle, you’ll be able to cancel your entire contract penalty free within 30 days of receiving notification from Virgin Media about the price rise.

If you have Sky Sports and/or Movies as a monthly bolt-on, as this is a 30-day rolling contract you can always cancel that element only penalty free by giving 30-days’ notice.

If you still want to stick with Virgin Media, try haggling. Threatening to leave – be nice about it of course, aggression will get you nowhere – and then haggling for a discount to stay with it is a trick that’s worked well for many.

 

 

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