Video on demand named as UK’s best value household service

Tom Wilson
8 October 2015
Moneywise readers have voted video on demand (VoD) packages as the best value household service in a new survey of 14,000 people.Those who voted said VoD products were better value for money than energy, mobile, landline and broadband providers.They told Moneywise they were impressed by the ease, quality of service and choice of entertainment on offer from VoD firms, which include Netflix, Blinkbox, Amazon and Now TV.A total of 13,874 people took part in the Home Finances survey – which was open for voting from 26 June to 1 September – judging their households’ suppliers across groceries, utilities and entertainment. The survey forms the basis of our Home Finances Awards – the winners of which will be announced online in mid-October.Despite VoD being a new entrant to this year’s awards survey, it went straight to the top of the charts, narrowly beating mobile phones as the best value service.This was in no small part down to Now TV, which scored top among VoD providers for in each of the five categories we asked them to vote on. Value for money aside, these included: choice of entertainment, viewing quality, ease of use and customer service.Among VoD providers, Netflix ranked second for value for money, followed by Amazon. Talk Talk’s Blinkbox came in last, though it still received a good score across the board.Across all services assessed in the 2015 Home Finance Awards survey, gas providers ranked third in terms of value for money, followed by supermarkets, broadband, TV, electricity and, finally, water. However, readers were generally happy about what they’re getting, with even the lowest ranking services scoring positively.The full results of the 2015 Home Finance Awards will be published on on 19 October, and in the November edition of the magazine.

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