eBay users urged to change passwords after cyber attack

21 May 2014

eBay users have been told to change their passwords following a cyber attack on one of the online giant's databases.

The auction site's database contained customers' passwords and other non-financial data such as date of birth and addresses.

While there is no evidence of unauthorised activity on users' accounts, eBay said changing passwords would be "best practice" to help ensure their security.

The company said data for its PayPal service is stored separately and there is no evidence it had been accessed. But it advised any members who use the same login details for other sites to change their passwords for them as well.

Explaining the attack, a post on eBay's website said: "Cyber attackers compromised a small number of employee login credentials, allowing unauthorised access to eBay's corporate network."

It added: "Information security and customer data protection are of paramount importance and eBay regrets any inconvenience or concern that this password reset may cause our customers."

Changing your password? Check out Moneywise's guide to scam-proofing your login details.

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