Scam watch: The green energy scam

24 February 2014

Consumers are being advised to be on the lookout for cold calls from criminals claiming to represent legitimate energy companies selling "green energy".

The Trading Standards Institute has said that one resident recently received a telephone call in which a caller, claiming to be from Scottish & Southern Energy, attempted to sell them "Green Energy".

The caller added that if the recipient purchased the deal, they would become eligible for "a £1,000 cheque as cashback".

The caller was using a withheld telephone number and the resident reported that the line was very bad, with the caller possibly using a mobile telephone. The caller ended the call stating that they would call back at a later date.

Scottish & Southern Energy is a legitimate energy company, but Action Fraud said fraudsters "often use the names of real firms to add authenticity to their claims."

The victim contacted the energy company to verify the call and they confirmed there was no such offer available and nor would they contact customers by telephone.

According to Action Fraud, consumers should not be afraid to hang up if they receive a call they are uncertain about.

Here's some more of its tips:

  • You should never provide your personal or bank account details to anybody over the telephone.
  • Do not be fooled into thinking they may already have the details and are just looking to confirm them.
  • Never be intimidated into making a quick decision, for example, because the offer is available for a limited period only.
  • If you are ever unsure as to whether the call is genuine, do not be afraid to end the call by hanging up.
  • You can report a fraud and receive a police crime reference number by calling Action Fraud on 0300 123 2040 or visiting

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