Scam of the week: watch out for the 'bank' scam

Published by The Moneywise Team on 15 November 2012.
Last updated on 23 November 2012

Scam collage

In austere times, scams are becoming more and more prevalent and it is not always easy to keep up with the latest cons. One Moneywise reader informed us of a 'bank' scam which they were a victim of.

I was recently scammed over the phone by someone claiming to be from the so-called 'National Fraud Department'.

'John Moore' told me my bank had called him regarding a £1,200 payment made that morning in an Apple store. He told me to phone my bank and ask to be put through to him.

I put the phone down and called my 'bank', using the number he gave me, and spoke to him again. He then told me to hand over my Visa cards to a third party courier, who turned up 20 minutes after the call. I was also told to stay on the line. Because I thought I was dealing with my bank, I followed his instructions.

What happened was surreal, but I fell for it. I even told him my PIN number over the phone. I lost £900 but, fortunately, I was fully refunded by my bank within two days.

Why aren't the banks, or the government, warning the public against fraud with public campaigns using billboards and adverts? Fraud should be made public, just like the health warnings for cigarettes and alcohol.

People should be warned not to give their bank details or PIN over the phone or online.

Scam Watch

Unfortunately, in austere times, scams are becoming more and more prevalent and it is not always easy to keep up with the latest cons.

To help you and other readers stay alert, check out our online Scamwatch at moneywise.co.uk/contact/scam-watch.

More About

Leave a comment