Talk to your bank for less

Published by Emma Gunn on 20 September 2012.
Last updated on 20 September 2012

Phone and money

With banks closing branches up and down the country it has become more common for us to speak to our bank over the telephone.

But how much is it costing you?

Rather than offering their customers freephone numbers, many banks advertise an 0845 number for customers to call. But these numbers are pricey – a 20-minute phone call could cost as much as £8 from a mobile phone.

Cut your costs when calling your bank by ringing its local telephone number instead.

Dial these numbers in the table below and, at most, you'll only pay local or national rates rather than premium rates.

BANK  TELEPHONE NUMBER
Bank of Scotland 0131 339 2573
Barclays 0247 684 2100
Cheltenham & Gloucester 0145 237 2372
Clydesdale Bank 0141 951 7320
Co-operative Bank 0161 829 5860
First Direct 0113 234 5678
Halifax 0113 242 2229
HSBC 0122 626 1010
Lloyds TSB 0173 3347 007
Natwest 0151 733 5791
Nationwide 0179 365 6789
Royal Bank of Scotland 0161 930 8666
Santander 0190 837 5039
Yorkshire Bank 0141 951 7315

 

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