Fresh Olympic ticket setback

4 January 2012

Around 3,000 tickets for synchronised swimming at the Olympics this summer have been oversold.

After not selling out in the first batch of ticket sales, the London Organising Committee of the Olympic Games and Paralympic Games (LOCOG) has managed to oversell the number of allocated tickets for synchronised swimming in the second sale window.


LOCOG has contacted the 3,000 customers who applied for one of the four synchronised swimming sessions to inform them of the error. Ticketholders will be given the option to either keep hold of their synchronised swimming tickets or exchange them for one of the sports they initially subscribed to.

Customers will have to fill in an online form by midday on 10 January with their options - and must still fill in the form even if they don't want to change sports. LOCOG will contact customers regarding their preferences and allocate events on a first-come first-served basis.

Although the Olympic organisers will try to exchange tickets within the same price categories, ticketholders won't be charged extra for swapping to higher events - although LOCOG promises to reimburse customers who switch to cheaper sports.

A LOCOG spokesperson says the ticketing error was the result of "finalising the seating configurations in our venues and reconciling the millions of Olympic and Paralympic ticket orders against the seating plans for around 1,000 sporting sessions".

LOCOG's ticketing accident follows widespread criticism of the ticket application process last year. The resale of unwanted tickets opens on Friday and runs until 3 February.

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