Barclays hit by technical issues

16 June 2009

Millions of banking customers with Barclays have been left unable to access their money after the bank was hit with technical problems.

The issue means cash machines have stopped working while online services are down. It is not clear whether all of the bank’s cash machines – amounting to nearly 3,500 – are down or whether the problem is limited to just a number of branches.

A message on the bank's website, where customers can log-on to their internet accounts, reads: “We're currently experiencing technical problems in online banking that means some of you may not be able to log in to the service. We apologise for any inconvenience this may cause and suggest you try logging in again later.”

Barclaycard customers are also affected. A message on the website reads: “Barclaycard online account services is temporarily unavailable whilst we conduct essential website maintenance.”

There are also reports that some of Barclays customers have been unable to use their cards to make purchases. The bank has around 15 million customers in the UK.


Add new comment