The most trusted protection insurance providers for customer service

Published by Sam Barrett on 23 June 2011.
Last updated on 12 July 2011

Man in life belt


Life insurance should be an important consideration for most people, giving peace of mind that if should you die there'll be financial provision for loved ones. But, perhaps because we don't like to think about our own mortality, it's not something we all rush out to buy.

Tesco Bank is trying to change this. By having a simple, straightforward approach to the product it's beaten off stiff competition from other providers to win the title of most trusted life insurance provider.

Its website has a no-nonsense approach to the product, explaining the types of cover available and highlighting the reasons why you might need them. It also provides an online calculator so you can see exactly what different cover types might cost you.

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Customers particularly like the application process, which is available online or by phone. One customer described this as “a very quick and simple online application process without needless formalities”.  



Growing NHS waiting lists could see more of us taking out private medical insurance to give us the peace of mind that we can access treatment when we need it. Being able to trust your medical insurance provider is therefore important and beating all the big names this year is a mutual, not-for-profit organisation Benenden Healthcare.

It operates a different model to the big insurers. Rather than picking up the tab for all your healthcare costs, treatment is available where the wait for NHS treatment is too long this allows it to keep its premiums low, at just £1.50 per person a week.

In addition it provides a range of healthcare services such as a GP helpline and a stress counselling helpline. 

However, it restricts membership to current and former employees of the public sector and other approved organisations such as the Post Office, BT and charities.


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