Where can you turn when you are being treated unfairly? Who will help you get to the bottom of your dispute?
In today’s complex financial world companies get it wrong all the time. Often it is the customer who has to suffer and end up with no one to intervene.
Has your bank messed up your current account switch? Has a travel company charged you twice - and refused to refund the difference? Or have you simply been receiving exceptionally poor customer service?
Let us know your situation and we will see whether we can help. Please provide as much relevant detail to help us get on top of the matter as soon as possible.
Here's a link to the recent Fight for your Rights cases that we've solved.
Due to the high volume of emails we receive, we cannot guarantee that we can answer every query that comes into Fight for your Rights.
If your query is urgent, please contact Citizens Advice for help. Visit www.citizensadvice.org.uk
If you are writing about a problem with a missing parcel, you can also read up on your rights at Your rights when parcels go missing.
Please tell us your situation or query: