Other insurance

Banks accused of underpaying PPI claims

Thursday, 05 June 2014 | News

Customers of Barclays, Capital One, Lloyds Banking Group and MBNA may have been underpaid payment protection insurance (PPI) compensation.

Insurers blasted for shoddy service

Tuesday, 27 May 2014 | News

One in five people who have made an insurance claim felt they were let down by poor communication, new research has found.

Nuisance calls about PPI subside at last

Tuesday, 27 May 2014 | News

The proportion of nuisance calls about payment protection insurance (PPI) has tumbled over the past year.

10 bizarre insurance claims

Wednesday, 23 April 2014 | News

What do snails, squirrels and badgers have in common? Well, according to specialist insurer RIAS, they've all been to blame for significant insurance payouts.

Lloyds accused of shortchanging PPI claimants

Tuesday, 25 March 2014 | News

Lloyds Banking Group has been cutting the compensation it pays to Payment Protection Insurance (PPI) claimants to save £60 million, the BBC has claimed.

Add-on insurance market needs cleaning up, says FCA

Tuesday, 11 March 2014 | News

The £1 billion insurance 'add-on' market – which includes extras such as winter sports cover for travel policies – needs cleaning up, according to the Financial Conduct Authority (FCA).

Newborn pets more likely to rack up vet fees

Tuesday, 11 March 2014 | News

Kittens and puppies under six months old are 60% more likely to require treatment than fully grown animals.

Most PPI claims spent on booking holidays

Tuesday, 18 February 2014 | News

The average claim payout for payment protection insurance (PPI) is £2,810 and most people use the money to pay for a holiday, according to new research.

PPI complaints flood in at 6k per week

Wednesday, 29 January 2014 | News

Complaints about payment protection insurance are still swamping the Financial Ombudsman Service, accounting for 74% of its workload.

400,000 unresolved PPI cases still with the watchdog

Thursday, 09 January 2014 | News

The Financial Ombudsman Service (FOS) has a "stock" over 400,000 unresolved payment protection insurance complaints, which it says will take some time to resolve.