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Guide to shopping for electronics on the grey market: do's, don'ts, and is it even legal?

Friday, 23 November 2018 | Article

Tempted to buy that latest iPhone in the US or a similar, cheaper model from China? Then read our guide to the pros and cons, so you don’t pay out for a dud deal or get stung by sky-high import taxes

Government set to miss its target of a smart meter in every home by 2020, warns National Audit Office

Friday, 23 November 2018 | News

The government won’t meet its deadline of having a smart meter in every home by 2020, while costs are set to soar by over £500 million, according to a new report by the National Audit Office.

Tighter licensing rules for energy firms as Extra Energy goes bust

Thursday, 22 November 2018 | News

Energy regulator Ofgem is set to tighten licensing rules for new energy suppliers that join the market following the collapse of several firms this year.

Are you a savvier shopper than 90% of Brits? Take this quiz to see if you could spot the best Black Friday deals

Thursday, 22 November 2018 | News

Black Friday deals can be bamboozling with 'buy-one-get-one-free' on this, 30% off that, and an endless stream of other special offers. 

Supermarkets charging shoppers 'up to three times more at local convenience stores for some products'

Tuesday, 20 November 2018 | News

Shoppers are being charged up to three times as much for some products at big-chain local convenience stores as they are at superstores, according to a BBC investigation. 

Deal of the week: Save up to £440 on broadband, sport and mobile with BT’s Black Friday deals

Friday, 16 November 2018 | News

BT has unveiled its early Black Friday deals with savings of over £440 on broadband, sport and mobile.

EE and Virgin Media fined £13.3 million for overcharging customers - are you owed a refund?

Monday, 19 November 2018 | News

The communications regulator has fined EE and Virgin Media £13.3 million for overcharging phone and broadband customers who wanted to leave their contracts early.

Vote with your feet: Does boycotting work?

Tuesday, 13 November 2018 | Article

If a company is getting away with poor customer service, unethical practices or tax evasion, one thing you can do is vote with your feet. But does a boycott work?

Broadband customers could be overcharged by £230 a year if they don’t switch provider

Friday, 09 November 2018 | News

The super-complaint from the Citizens Advice Bureau claiming that customers who stay with the same supplier for household services are overpaying £4.1 billion a year could just be the tip of the iceberg, new research reveals...

Big ticket item? Think twice about 'Buy now, pay later' offers

Friday, 09 November 2018 | Article

Tempted at the till by deals that mean you can go home with your new sofa, TV or leopard skin coat on credit? It’s great if you know you’ll pay the loan back on time, but watch out for the sting in the tail…