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Why don’t people switch energy providers? Five behavioural insights to think about

Wednesday, 23 January 2019 | Blog | By Jessica Exton

Paying bills is so mundane, it’s like breathing. And unless something goes seriously wrong, we don’t think about breathing, we just do it.

Five million EU-bound flight tickets could be cancelled by no-deal Brexit: find out your rights before it's too late

Tuesday, 22 January 2019 | News

A no-deal Brexit could spell disaster for holidaymakers with to up to five million airline tickets being cancelled, a consumer watchdog has warned.

Shrinkflation hits over 200 food products - and bread and cereals are the most likely to reduce in size

Monday, 21 January 2019 | News

Consumers are paying the same for over 200 items in their shopping baskets, but the products have shrunk in size, official figures show.

One in five energy customers switched deal last year but "price cap trap" threatens progress

Monday, 21 January 2019 | News

The number of households switching energy deals is at record levels, but energy customers are warned not to fall into the “price cap trap.”

Councils slowest to repair serious potholes revealed - with some taking up to three days to fix severe road problems

Friday, 18 January 2019 | News

Some councils set targets of days to fix potholes, while the number and size of road problems is increasing across the UK, putting both motorists and cyclists at risk.

Inflation drops to lowest level in nearly two years as petrol prices fall

Wednesday, 16 January 2019 | News

Inflation fell to its lowest level in nearly two years in December, pushed down by falling petrol prices.

Affordable luxury: destinations where five-star hotel prices are crashing revealed

Tuesday, 15 January 2019 | News

Holidaymakers looking for affordable luxury might want to consider these destinations.

My girlfriend missed her flight. What are her legal rights to a refund?

Tuesday, 15 January 2019 | Question and Answer

If you miss a flight due to circumstances beyond the airline’s control, then there is no requirement for the carrier to assist or refund you.

Deal of the week: get 18 days off at Easter for just nine days' annual leave - and bag a bargain getaway

Friday, 11 January 2019 | News

You can get up to 18 days off over the Easter period for just nine days of annual leave by booking your days off strategically.

Bills rising faster than inflation: here’s how you beat them

Thursday, 10 January 2019 | News

Annual household bills have risen by over £550 in the past three years – increasing nearly three and a half times faster than the rate of inflation, new research shows.