Phone, mobile & broadband

EE fined £1m for failing customers

Friday, 03 July 2015 | News

Mobile phone network operator EE has been fined £1 million by the telecoms regulator Ofcom for failures in the way it has been handling customer complaints.

EU mobile roaming charges to end in June 2017

Tuesday, 30 June 2015 | News

Roaming charges for mobile phone users will end by June 2017, the European Commission (EC) has announced, putting to an end 'bill shock' experienced by European holidaymakers who use the internet too much (or accidentally)...

Freephone numbers extended to mobiles from July

Wednesday, 01 July 2015 | News

Freephone numbers starting 0800 or 0808 have finally become free for mobile phone users as of 1 July.

Leeds named mobile theft hotspot

Friday, 29 May 2015 | News

Leeds, Belfast and London have topped the list of UK cities where you are most likely to have your mobile phone or tablet stolen.

TalkTalk broadband and TV prices rise again

Tuesday, 05 May 2015 | News

TalkTalk phone, broadband and television customers are facing a price hike later this summer - just months after the telecoms firm raised its line rental prices.

New mobile network iD to be launched by Carphone Warehouse

Thursday, 23 April 2015 | News

Mobile phone retailer Carphone Warehouse is to launch its own mobile network, called iD.

Failing to switch mobile deal could cost you £100

Wednesday, 15 April 2015 | News

If you fail to switch to a better deal once your existing mobile phone contract comes to an end your handset will likely end up costing you £92 more than it should.

BT returns to mobile market with cheap 4G

Tuesday, 31 March 2015 | News

Telecoms giant BT has announced its return to the mobile phone market with the launch of its new network that will give customers cheap access to 4G internet from as little as £5 a month.

Slowest UK streets for broadband revealed

Wednesday, 11 March 2015 | News

A street in Kent has been named slowest for broadband in the UK, new research has revealed.

O2 and EE to raise bills mid-contract again

Monday, 16 March 2015 | News

O2 and EE are to hit customers with a 1.1% rise in prices over the next couple of months, equivalent to the February rate of inflation (as measured by the retail prices index).