Phone, mobile & broadband

Laptops are expensive: consider upgrading rather than replacing

Your home laptop probably cost you a fair bit when you bought it.

Broadband customers could save £150 if they are warned their contract is ending - but they risk hefty fines

Tuesday, 09 October 2018 | News

Households could save more than £150 every year from ‘end of contract warnings’ but uSwitch says regulator’s proposals could risk extra fees.

Stop charging customers for phones they already own, Citizens Advice tells mobile contract providers

Wednesday, 19 September 2018 | News

Mobile phone users are being ripped off by up to £38 per month because providers continue to charge them for a phone they already own once their contract ends, says Citizens Advice.

Millions of Virgin Media customers face inflation-busting 4.5% price hike

Thursday, 16 August 2018 | News

Five million Virgin Media customers are facing price hikes as the telecoms giant is raising the prices of its broadband, phone and TV services.

Broadband, TV and mobile users to be alerted when contract ends

Tuesday, 31 July 2018 | News

Customers with landline, broadband, TV and mobile contracts will be notified when they approach the end of their minimum contract period, under new proposals.

Moneywise users avoid pricey 118 numbers

Monday, 02 July 2018 | News users prove to be savvy when it comes to calling directory enquiry services, with the overwhelming majority saying they avoid these pricey calls.

BT hikes prices for the second time in a year

Thursday, 28 June 2018 | News

BT customers are to be hit with price rises for the second time in a year.

Mistakes on mobile bills cost Brits £64m

Wednesday, 20 June 2018 | News

Almost three million people in the UK have been overcharged by their mobile phone provider, new research has revealed.

Most Moneywise readers still use landlines at home (but only just)

Friday, 15 June 2018 | News

Landlines remain the most popular to make phone calls from home, according to the results of Moneywise’s latest reader poll.

Cap proposed to prevent 118 bill shock

Wednesday, 13 June 2018 | News

A price cap on 118 calls has been proposed by Ofcom to prevent users of these directory enquiry numbers from being hit by bill shock.

Data is a better reward for kids than pocket money

Monday, 11 June 2018 | News

Parents are having to resort to new ways to reward or punish their kids.