Phone, mobile & broadband

Are you on the best phone tariff?

It wasn't that long ago that not everyone had a mobile phone. If a friend was running late to meet up, you had no option to stay put and wait exactly where you'd agreed to.

Three hit with £1.9m fine for emergency call failure

Monday, 19 June 2017 | News

Mobile phone provider Three has been fined £1,890,000 by regulator Ofcom for breaching rules regarding emergency calls.

EU mobile roaming charges ban takes effect

Thursday, 15 June 2017 | News

Mobiles users can now use their home allowance in the European Union, as the EU ban on mobile phone roaming charges has come into force today, Thursday 15 June 2017.

No data cap meant Vodaphone bills were sky-high

Monday, 08 May 2017 | Article

This article was written by Moneywise's Fight for your Rights columnist Simon Read in response to a reader’s query.

EE to launch free mobile roaming in Europe on same day as EU ban

Friday, 05 May 2017 | News

EE is introducing free mobile roaming for existing pay monthly and pay-as-you-go mobile, mobile broadband and tablet customers in 47 European countries from 15 June.

Three to extend free mobile roaming to 42 countries

Friday, 12 August 2016 | News

Mobile customers with Three will be able to roam for free in an extra 24 countries from 1 September, the company has announced.

Vodafone scraps 'hidden' broadband landline fees

Thursday, 11 August 2016 | News

Vodafone has dropped separate line rental charges on its broadband deals, becoming the first major UK provider to do so.

Don't get stung by Pokemon Go: how to turn off in-app purchases

Monday, 25 July 2016 | News

The latest Pokemon game has arrived in the UK this month, and ‘Pokemon Go’ is comfortably the biggest to date.

EE users to get free BT Sport - but only for six months

Wednesday, 13 July 2016 | News

EE mobile and tablet users will be able to get free BT Sports for six months from 27 July - in time for the start of the new football season, the company has announced.

How to go cardless: my contactless day

Monday, 04 July 2016 | Article

You can read more about going cardless in our feature 'Make life easier with...

Make life easier with cardless payments

Monday, 04 July 2016 | Article

The popularity of contactless cards has led to talk of a near-cashless economy in the not too distant future. Less than half (45%) of all transactions are now made with coins and notes according to Payments UK.