Phone, mobile & broadband

Home Finances Awards 2017: Most recommended and best value mobile phone providers

Looking to get a better deal on your mobile phone? Find out which household names came top in this year's awards.

Major crackdown announced on advertised broadband speeds

Thursday, 23 November 2017 | News

Broadband customers who feel they’re not getting the advertised download speed will be relieved to hear that the Advertising Standards Authority (ASA) has today announced a crackdown on how internet providers can promote...

EE customers to be hit with broadband price hikes

Friday, 17 November 2017 | News

EE is the latest telecoms provider to announce that customers will be hit with a series of price rises from 16 January 2018.

Broadband and landline complainants to get automatic compensation

Friday, 10 November 2017 | News

Compensation will soon be paid automatically to people suffering problems with their broadband or landline, following a review from the regulator Ofcom.

BT customers to be hit with inflation-busting landline, broadband and BT Sport price rises

Monday, 06 November 2017 | News

BT is raising some of its landline, broadband and BT Sport prices in an inflation-busting move from 7 January 2018.

Close to a third of mobile phone users can’t make calls at home

Wednesday, 01 November 2017 | News

As many as three in 10 mobile phone users are suffering from poor or non-existent mobile reception at home, according to research from the price comparison site Uswitch.

BT to cut landline prices following regulatory pressure

Thursday, 26 October 2017 | News

At least 800,000 BT customers who buy a landline-only telephone service, and who don’t have broadband with BT or any other provider, will see their bills fall following pressure from the telecoms regulator.

Loyal mobile users overcharged up to £550 a year

Friday, 20 October 2017 | News

Mobile users who stay loyal to their provider after their fixed contract ends and the cost of their handset has been paid for could be overpaying by up to £552 a year.

Deal of the week: Get 10% off at Google Play

Friday, 13 October 2017 | News

Get discounted films, television programmes, apps and music with 10% off Google Play gift cards at Asda.

Broadband users given right to walk away from poor contracts

Friday, 06 October 2017 | News

Broadband customers will soon be able to walk away from their contract without paying a penalty if their speed is not up to scratch.

Broadband users may be overpaying as contract uncertainty reigns

Thursday, 14 September 2017 | News

Broadband users should check they’re not overpaying for their service as confusion reigns about contract terms and what package is actually needed.