Phone, mobile & broadband

Beware the hidden cost of 118 calls

Consumers can be charged exorbitant rates when they use directory enquiry services, such as 118 or 070 numbers. Older callers – who may not use the internet – are particularly at risk.

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Cap proposed to prevent 118 bill shock

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A price cap on 118 calls has been proposed by Ofcom to prevent users of these directory enquiry numbers from being hit by bill shock.

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