Energy & water

Deal of the week: Billhub - a hassle-free household bill management tool

Friday, 26 August 2016 | News

Every week Moneywise’s product researcher, Tom Wilson, picks out his favourite deal. This week it’s Billhub – a hassle-free way to avoid squabbles about bills in shared accommodation at university and beyond.

Up to 11,000 gas customers hit by energy billing blunders

Wednesday, 24 August 2016 | News

Up to 11,000 households have been wrongly billed for their gas, Energy UK has revealed.

Inflation tipped to reach 3% over the next year

Tuesday, 16 August 2016 | News

UK headline consumer price index (CPI) inflation was 0.6% in July, up from 0.5% in June, new data released by the Office for National Statistics (ONS) has revealed.

Gas customers may be due refund after billing errors

Monday, 15 August 2016 | News

Energy regulator Ofgem has written to all energy companies asking them to check whether they have correctly billed gas customers, after an error at a big six company has come to light.

Ofgem moves towards 'more competitive, fairer energy market'

Wednesday, 03 August 2016 | News

A series of measures including capping pre-paid meter prices and encouraging people to shop around will be introduced in order to create a “more competitive, fairer energy market”, the UK’s energy regulator announced today.<...>

Vote in our home finances survey for the chance to win £500

Tuesday, 02 August 2016 | News

We want to hear your views on the services you use at home.

SSE's switching process to be investigated

Friday, 29 July 2016 | News

An investigation has today been launched into SSE’s pre-payment switching process.

Extra Energy's customer service and billing process to be investigated

Monday, 04 July 2016 | News

Extra Energy is to be scrutinised by energy regulator Ofgem, amid concerns it hasn’t treated customers fairly.

Competition watchdog criticises energy providers for soaring bills

Friday, 24 June 2016 | News

Gas bills have more than doubled and electricity bills have risen by 75% in real terms over the last decade, leading to the competition watchdog announcing a raft of changes to shake up the energy market.

Dads’ nagging saves families £220 million a year – enough to buy 150 million pairs of socks

Tuesday, 21 June 2016 | News

Families typically save £220 on utilities when Dads nag about wasting energy, claims a new survey from a utilities provider.