Household finances

Beware the hidden cost of 118 calls

Consumers can be charged exorbitant rates when they use directory enquiry services, such as 118 or 070 numbers. Older callers – who may not use the internet – are particularly at risk.

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Deal of the week: three-month Readly digital magazines subscription for 99p

Friday, 17 August 2018 | News

Avid readers can obtain a three-month subscription to digital magazine app Readly for just 99p.

Millions of Virgin Media customers face inflation-busting 4.5% price hike

Thursday, 16 August 2018 | News

Five million Virgin Media customers are facing price hikes as the telecoms giant is raising the prices of its broadband, phone and TV services.

Chris Grayling proposes lower rail fares, as 3.2% hike on cards

Wednesday, 15 August 2018 | News

Rail fares are set to rise by 3.2% in January – which is a move that transport secretary Chris Grayling says could be avoided if a lower measure of inflation is used.

Half of energy switchers are shunning the 'Big Six'

Wednesday, 15 August 2018 | News

British households are leaving the ‘Big Six’ energy providers in droves, according to the latest figures from Energy UK.

Rail commuters face 3.5% fare hike in January

Tuesday, 14 August 2018 | News

Rail fares could rise by 3.5% from January, economists have warned.

Don’t be afraid to haggle - you’ll be surprised how easy it is to get a better price

Tuesday, 14 August 2018 | Blog | By Edmund Greaves

I remember my first experience of haggling well. It wasn’t actually me doing the haggling, but my formidable little Italian mother.

Citizens Advice calls for smart meter rollout delay after receiving 3,000 complaints

Friday, 10 August 2018 | News

Citizens Advice has called on the government to extend the smart meter rollout by three years after receiving 3,000 complaints about the gadgets.

Deal of the week: 20% off selected giftcards at Tesco

Friday, 10 August 2018 | News

Get a 20% discount on giftcards from Gap, New Look, Odeon and Pizza Express at Tesco.

Common excuses consumers face - and how to deal with them

Friday, 10 August 2018 | Article

Unhappy with something you’ve bought or a service you’ve received? Then don’t be shy about complaining. Make sure you know your rights so that companies can’t dismiss your gripes with a host of excuses.

British Gas hikes energy prices for the second time in six months

Wednesday, 08 August 2018 | News

Millions of British Gas customers on standard variable tariffs (SVT) will be hit by an inflation-busting 3.8% increase from 1 October.