Moneywise Home Finances Awards 2017

Moneywise wants to hear your views on the services you use at home. From gas and electricity, to broadband, TV and mobile phone, as well as the main retailers you use - please tell us whether you are getting good customer service and value for money.

What you say will form the basis of the Moneywise Home Finances Awards 2017 (see last year's winners).

To thank you for voting, one of you will win £500 to spend at a retailer of your choice, while there are also five more prizes of £100 up for grabs (see prize T&C's). Also, the first 10,000 participants will get a free copy of Moneywise magazine. 


Survey FAQ:

Q: How long does the survey take?

A:  The survey should take about five minutes to complete, depending on how many categories you enter.

Q: Which companies should I vote for?

A:  Vote for the largest or the smallest companies – the size or shape of the company doesn’t matter provided it is looking after you. As long as a company receives a statistically relevant number of votes it qualifies for the awards.

Q: What do you do with the findings?

A: We award those companies which look after their customers by making known the winners in each category. We also make known the worst providers so you know which companies to avoid. We also feedback some behavioural findings to you so we can all improve how we manage our finances. Findings are also made available to the companies (should they want it) so they can better understand your frustrations and deal with your issues - this is done at an aggregated level, in other words, your personal details are never shared with any third party.

Q:  How and when are the prize winners selected?

A:  Prize winners are selected by a random draw within a month of the competition closing. Everyone who opted in to the prize draw has an equal chance of winning. Only one entry is allowed per e-mail address, and those who aren’t already opted into our newsletters will be added since this is the means by which winners will be announced.

Q:  When will I get my free magazine?

A:  Free magazine requests will be processed once a month a few weeks before mailing out the latest edition. So you should receive your magazine, at the latest, within two months of voting.