energy switching

Millions of energy customers face 'cruel April fool’s joke' as prices set to rise by more than £100

15 million households will see their energy bills increase by more than £100 a year from 1 April despite the introduction of the energy price cap. 

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British Gas and Scottish Power hike bills for variable tariff customers by up to £119 - more than FIVE times the level of inflation

British Gas and Scottish Power customers are next in line to face significant price hikes, with five out of the Big Six energy providers now charging the maximum legally allowed.

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Half the 'Big Six' energy providers hike prices this week by up to £118

The misery for millions of households continues as the Big Six energy providers race to increase prices to the maximum permitted under the new energy price cap.  

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Why don’t people switch energy providers? Five behavioural insights to think about

Paying bills is so mundane, it’s like breathing. And unless something goes seriously wrong, we don’t think about breathing, we just do it.

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One in five energy customers switched deal last year but "price cap trap" threatens progress

The number of households switching energy deals is at record levels, but energy customers are warned not to fall into the “price cap trap.”

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Households face a £877 rip off for loyalty to broadband, mortgage and other suppliers, says Citizens Advice as it issues 'super-complaint'

Consumers are being ripped off to the tune of £4 billion a year by businesses that take advantage of their loyalty, say Citizens Advice.

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Is it time for our cash to go green?

Perhaps it’s time we all took a long hard look at where our money is going.

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Challenger energy provider Ovo hikes prices by up to 12.4% adding £135 on to customers’ bills

Challenger energy provider Ovo has hiked the price of its variable tariffs by well above the rate of inflation.

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Npower and SSE merger cleared by competition watchdog

The competition watchdog has provisionally cleared the proposed merger between rival ‘Big Six’ energy companies SSE Retail and Npower after it concluded that prices would not be materially affected.

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British Gas pays out £2.65 million for overcharging customers

British Gas has paid out £2.65 million in compensation after overcharging more than 94,000 customers who switched to new suppliers.

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