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29 years of helping you with your finances
Customer Services Awards 2010
Is good customer service dead?
I was in Fortnum and Mason over Christmas. I worked out long ago when choosing a present that it's better to give people a…
Moneywise Customer Service Awards: 2010 winners
Following a survey of more than 10,000 consumers, Moneywise is pleased to announce the winners of its Customer…
Financial complaints soar
The number of complaints about financial services increased significantly during the second half of 2009 due to the amount of…
Which financial providers offer the best service?
Choosing financial services providers isn’t just about getting the cheapest deal or the best interest rate. You want to be…
FSA slams banks over poor service
Some of the big names in the banking industry have had their knuckles rapped by the regulator about the way they handle…