Customer service awards 2016

Moneywise has been helping people manage their finances for more than 27 years.

This is the ninth year of running the survey and the subsequent awards - each year more and more people help us award the companies that earn their customers' trust.

Most Trusted P2P Provider

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Zopa
★★★★★ 4.89
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Trusted P2P Providers

Lending Works
★★★★★ 4.85
RateSetter
★★★★★ 4.77
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* The Moneywise Customer Service Awards Survey 2016 ran between 1st January and 31st March - more than 24,000 people took part. They were asked which companies they used for various financial services and then asked to rate them on criteria such as customer service, value for money and trustworthiness. All providers were considered subject to receiving a minimum of 100 ratings from their customers.