Citizens Advice

Stop charging customers for phones they already own, Citizens Advice tells mobile contract providers

Mobile phone users are being ripped off by up to £38 per month because providers continue to charge them for a phone they already own once their contract ends, says Citizens Advice.

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Call for tougher bailiff regulation as household debt hits £19 billion

Citizens Advice is calling for better regulation of bailiff firms, as it estimates households are falling behind on essential bills by as much as £18.9 billion.

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Citizens Advice calls for smart meter rollout delay after receiving 3,000 complaints

Citizens Advice has called on the government to extend the smart meter rollout by three years after receiving 3,000 complaints about the gadgets.

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Working families struggle to put food on the table

A third of working families on low incomes are regularly skipping meals to save cash, while almost half have gone into arrears on household bills.

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