Articles by Helen Knapman

Act now to get 6% on your savings - First Direct and HSBC to cut rates tomorrow

Thursday, 29 September 2016 | News

Customers of First Direct and HSBC should act fast if they want to earn 6% on their savings as the banks are cutting the rates on their market-leading regular savings accounts tomorrow.

Broadband and mobile complaints fall

Thursday, 29 September 2016 | News

Complaints about home phone, broadband, pay monthly mobile, and paid-for TV companies fell between April and June compared to the first three months of the year, according to the latest data from regulator Ofcom.

Comparison websites to be probed by competition watchdog

Thursday, 29 September 2016 | News

Price comparison websites, mobile apps and other digital tools that enable consumers to compare products and services are to be probed by the competition watchdog.

Take easy steps to big rewards with October’s Moneywise out now

Thursday, 29 September 2016 | News

Grab the October issue of Moneywise from WH Smith stores now for easy steps to big rewards, including tips on how to cut your energy and food bills, boost your savings, and start investing.

Improvement ‘demanded’ from energy providers

Tuesday, 27 September 2016 | News

Energy suppliers have been called on to improve their customer service in an open letter written by the regulator.

Nearly half of England will be Help to Buy 'no go zones' in 2017

Friday, 23 September 2016 | News

First-time buyers hoping to use their Help to Buy Isa may find they’re unable to do so, as nearly half (46%) of England will cost more than the eligible thresholds by 2017.

Moneywise First 50 funds: Vanguard

Friday, 23 September 2016 | Article

Nine of the 20 passive funds Moneywise handpicked for its First 50 Funds list are from one company: Vanguard.

City Survivors: Millennials and the great pension shortfall

Friday, 23 September 2016 | Blog | By Helen Knapman

Millennials (yes, it’s that buzz word again) are reportedly not saving enough for retirement, which unfortunately comes as no real surprise.

E.on pays 1.2m to customers for missed appointments

Thursday, 22 September 2016 | News

About 24,000 E.on customers have been paid a collective £1.2 million after the Big Six energy provider failed to pay compensation for appointments it missed between 2011 and December 2015.

Water companies warned to improve following rise in complaints

Wednesday, 21 September 2016 | News

Four water companies have been singled out for improvement following a rise in complaints.