Articles by Helen Knapman

Gas customers may be due refund after billing errors

Monday, 15 August 2016 | News

Energy regulator Ofgem has written to all energy companies asking them to check whether they have correctly billed gas customers, after an error at a big six company has come to light.

Let down by an airline? Don't take flight, fight back against delays and cancellations

Tuesday, 30 May 2017 | Article

If you’ve suffered a flight delay or cancellation over the summer, it’s time to fight back.

Two in ten Moneywise users change holiday plans following Brexit vote

Thursday, 11 August 2016 | News

Two in ten (21%) users have changed their holiday plans as a result of the pound plummeting following Brexit.

Nine in ten Moneywise users actively seek better car insurance deals

Wednesday, 03 August 2016 | News

More than half of users (51%) say they challenge their insurer to beat the best quote they’ve found when renewing their car insurance.

Petrol prices have begun to fall, says the RAC

Wednesday, 03 August 2016 | News

The average cost of petrol on Britain’s forecourts fell in July following four months of price rises, the RAC’s Fuel Watch report finds.

PPI reclaiming deadline set for June 2019

Tuesday, 02 August 2016 | News

Victims of PPI (payment protection insurance) mis-selling should get their claims in now, as a deadline for complaining has been proposed for June 2019.

Money makeover: "We want to provide financial security for our young family"

Tuesday, 02 August 2016 | Article

This article was written in response to a reader’s financial situation.

Asda, Morrisons, Sainsbury’s and Tesco to cut petrol prices

Monday, 01 August 2016 | News

A petrol price war among the major supermarkets has been sparked, with Asda, Morrisons, Sainsbury’s and Tesco all announcing forthcoming price cuts.

A stocks and shares Isa is Moneywise users' top choice if they had a windfall

Friday, 29 July 2016 | News

The majority of users, at 22%, would invest most of a £10,000 lump sum in a stocks and shares Isa, our latest poll reveals.

SSE's switching process to be investigated

Friday, 29 July 2016 | News

An investigation has today been launched into SSE’s pre-payment switching process.