|Points Scheme||Reward Points - for each £1 spent, the cardholder will receive a reward point. Points can be exchanged for rewards, including branded merchandise and offers.
|Other Incentives||MBNA, the card issuer, makes a contribution to the club every time the card is used to make a purchase.
|Internet fraud protection||Safe Shopping - Shop safely with MBNA. Cardholders are not liable for fraudulent transactions whether purchases are made on the Internet or on the high street. Inform MBNA as soon as any unusual transactions are evident.
3D Secure - Cardholders can now sign up to Verified by Visa and MasterCard Secure Code through the MBNA 3D Secure service.
Active Fraud Monitoring - MBNA has an early warning fraud system that monitors all accounts for unusual transactions. If suspicious transactions are made, MBNA will call or text cardholders affected to let them know. These calls may be made using the latest technology where the voice heard will be computer generated speech. If the transaction is recognised, instructions will be given to confirm it and then continue using the card as usual. If the transaction isn't recognised, the cardholder will be transferred to a Fraud Representative who will assist from then on.